Mass Consumer Affairs Blog

The Official Blog of the Massachusetts Office of Consumer Affairs and Business Regulation

Tag Archives: Consumer

IRS Scam Alert: Don’t Be Tricked into Paying Debts You Don’t Really Owe Posted on Oct 3

IRS Scam Alert: Don’t Be Tricked into Paying Debts You Don’t Really Owe

Recently, the Hotline received three calls about this scam in just one week, so it is important for consumers to know how it works and how to avoid being scammed.

Can’t pay your phone bill? Stay connected with telephone assistance Posted on Sep 10

Staying connected to local resources and emergency services can improve and possibly save many lives, say state regulators. Access to local emergency services and community resources is vital to our low-income and elderly residents. The Massachusetts Department of Telecommunications and Cable (DTC) wants residents to   …Continue Reading Can’t pay your phone bill? Stay connected with telephone assistance

Car Buyers: You deserve to know your Lemon Law rights! Posted on Sep 5

The Office of Consumer Affairs recently conducted a survey of car dealerships to see whether they post required Lemon Law stickers that detail a consumer’s rights for buying cars, and we found that many dealerships surveyed were not in full compliance.

Chances Are, You’ve Had to Deal with One of These 5 Consumer Issues Posted on Aug 14

Last month, the Consumer Federation of America published a list of their top ten consumer complaints. In it, they named many of the issues that the Office of Consumer Affairs and Business Regulations keeps consumers informed about, ranging from auto complaints to fraud and scams.   …Continue Reading Chances Are, You’ve Had to Deal with One of These 5 Consumer Issues

Empowering Healthcare Consumers: A Community Conversation Posted on May 29

On May 6 our Office partnered with Suffolk University Law School’s Rappaport Center for Law and Public Service to host a one-of-a-kind conference to discuss healthcare consumerism. The conference highlighted how price and information transparency can help consumers make better choices when it comes to   …Continue Reading Empowering Healthcare Consumers: A Community Conversation

National Consumer Protection Week 2013 Posted on Mar 5

National Consumer Protection Week 2013

This week is National Consumer Protection Week (NCPW). More than 60 nonprofit organizations and federal, state, and local agencies are participating this year all with the intention of bringing a larger awareness to consumer rights. For the past 15 years, the week has brought together   …Continue Reading National Consumer Protection Week 2013