Robocalls have become an all-too-common nuisance for consumers. Robocalls are unsolicited, pre-recorded phone calls, often scams, which are made to consumers without their permission, as opposed to calls solicited by the consumer, such as those from pharmacies and childrens’ schools. Robocalls are illegal in Massachusetts under M.G.L. c. 159C. While consumers can, and should, sign-up -for both the state and national Do-Not-Call lists, unfortunately this does not always stop many unscrupulous solicitors and scammers from making these calls.
The Consumer Federation of America and the North American Consumer Protection Investigators recently released the results of the 2015 Consumer Complaint Survey. This report is based on consumer information, complaints, and suggestions for increased consumer protections from 33 consumer agencies in 21 states.
The Massachusetts Do-Not-Call Registry allows consumers to stop receiving certain telephone solicitations simply by signing-up and providing their telephone number. Established in 2003, the law requires telephone solicitors, list-brokers, and telemarketers to register with the Office of Consumer Affairs and Business Regulation, subscribe to the Do-Not-Call Registry, and remove registered telephone numbers of consumers from their call lists.
Massachusetts consumers looking to renew a license or schedule a road test online through the Registry of Motor Vehicles may come across unofficial third-party websites, or “mimic sites.” Do NOT be fooled! These services have no affiliation with the RMV, regardless of how real they may seem.
Pokémon Go, the new Nintendo app sweeping the world, melds famous fictional creatures with reality to allow users to “catch ‘em all” throughout their daily lives. But with the game’s new mobile dominance and rising popularity, comes real-world dangers for consumers.
Food festivals. Wine and Beer festivals. Music festivals. Art festivals. There is no shortage of ways for consumers to partake in a favorite activity this summer. However, scammers have begun to take advantage of individuals wishing to attend a festival by creating phony websites and “selling” tickets to events that don’t actually exist.
As the Times Square Ball dropped, the clock struck midnight and we ushered in the year 2016, more than 40 percent of Americans had a New Year’s resolution in mind, according to the most recent Marist Poll. However, if like many Americans your resolution …Continue Reading New Year’s resolution involve exercise? Be aware of red flags BEFORE you sign up for a health club membership
Deciding where to rent, especially in a new location, can be an especially difficult decision for any potential renter, particularly when he or she does not know how or where to look. Below are some factors for apartment searches to consider. UNDERSTAND WHAT YOU CAN …Continue Reading Looking for an Apartment? Check Out Part 1 of our Smart Renting Series
Recently, the Hotline received three calls about this scam in just one week, so it is important for consumers to know how it works and how to avoid being scammed.
Staying connected to local resources and emergency services can improve and possibly save many lives, say state regulators. Access to local emergency services and community resources is vital to our low-income and elderly residents. The Massachusetts Department of Telecommunications and Cable (DTC) wants residents to …Continue Reading Can’t pay your phone bill? Stay connected with telephone assistance
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