Recently, the Hotline received three calls about this scam in just one week, so it is important for consumers to know how it works and how to avoid being scammed.
Staying connected to local resources and emergency services can improve and possibly save many lives, say state regulators. Access to local emergency services and community resources is vital to our low-income and elderly residents. The Massachusetts Department of Telecommunications and Cable (DTC) wants residents to …Continue Reading Can’t pay your phone bill? Stay connected with telephone assistance
The Office of Consumer Affairs recently conducted a survey of car dealerships to see whether they post required Lemon Law stickers that detail a consumer’s rights for buying cars, and we found that many dealerships surveyed were not in full compliance.
Last month, the Consumer Federation of America published a list of their top ten consumer complaints. In it, they named many of the issues that the Office of Consumer Affairs and Business Regulations keeps consumers informed about, ranging from auto complaints to fraud and scams. …Continue Reading Chances Are, You’ve Had to Deal with One of These 5 Consumer Issues
On May 6 our Office partnered with Suffolk University Law School’s Rappaport Center for Law and Public Service to host a one-of-a-kind conference to discuss healthcare consumerism. The conference highlighted how price and information transparency can help consumers make better choices when it comes to …Continue Reading Empowering Healthcare Consumers: A Community Conversation
This week is National Consumer Protection Week (NCPW). More than 60 nonprofit organizations and federal, state, and local agencies are participating this year all with the intention of bringing a larger awareness to consumer rights. For the past 15 years, the week has brought together …Continue Reading National Consumer Protection Week 2013