Mass Consumer Affairs Blog

The Official Blog of the Massachusetts Office of Consumer Affairs and Business Regulation

Tag Archives: internet

Layaway? Not exactly Posted on Mar 1

Layaway? Not exactly

In her novel Confessions of a Shopaholic, author Sophie Kinsella writes about shopping “you can always find something you want.” And as many consumers can attest, she’s right. In fact, the average consumer in the United States spends almost $2,000 a year on clothes and   …Continue Reading Layaway? Not exactly

There’s Plenty of Fish in the Sea… Including scammers: The Dangers of Online Dating Scams Posted on Feb 12

There’s Plenty of Fish in the Sea… Including scammers: The Dangers of Online Dating Scams

There’s Plenty of Fish in the Sea… Including scammers: The Dangers of Online Dating Scams Many Americans are turning to the internet in order to search for love. Online dating and dating apps are the new wave of the future for both younger generations and   …Continue Reading There’s Plenty of Fish in the Sea… Including scammers: The Dangers of Online Dating Scams

National Data Privacy Day! Posted on Jan 28

National Data Privacy Day!

January 28th is national data privacy day, an important day to serve as a reminder to consumers to take steps to protect their data privacy online. Cybersecurity awareness is important because being vigilant can keep you and your information safe. Today, take some time to   …Continue Reading National Data Privacy Day!

Marriott’s Starwood Hotels Have Suffered a Major Data Breach Posted on Dec 3

  Over 500 million people may have been impacted by a data breach affecting the Marriott’s Starwood hotels guest reservation system. Marriott International, which owns the former Starwood brand hotels, says that in early September, an alert from a security tool provided notification that an   …Continue Reading Marriott’s Starwood Hotels Have Suffered a Major Data Breach

How do you connect? A Consumer Guide to Cable Service: Part 1 Posted on Aug 4

How do you connect? A Consumer Guide to Cable Service: Part 1

Cable service is available in most Massachusetts communities through one or more providers, and may be offered as a stand-alone service or as part of a bundled package. The term “bundled package” refers to a specially-priced combination of services that may include telephone service (wireless or landline), television (cable or satellite television), internet or a home security system. Bundled packages often include a contract agreement that will require you to maintain your services for a fixed period of time, usually 12-24 months.

Summary of the 2015 Consumer Federation of America Annual Consumer Complaint Survey Posted on Jul 22

The Consumer Federation of America and the North American Consumer Protection Investigators recently released the results of the 2015 Consumer Complaint Survey. This report is based on consumer information, complaints, and suggestions for increased consumer protections from 33 consumer agencies in 21 states.