Mass Consumer Affairs Blog

The Official Blog of the Massachusetts Office of Consumer Affairs and Business Regulation

Tag Archives: phone scams

Ready Your Refusal Scripts! Posted on Feb 20

Ready Your Refusal Scripts!

  Sadly, we’ve all heard stories about elderly men and women who have been solicited or scammed. So it should come as no surprise that some reports indicate an estimated $37 billion is lost annually due to elder fraud.  The goal of all scammers is   …Continue Reading Ready Your Refusal Scripts!

How to Combat Illegal Robocalls Posted on Jul 25

How to Combat Illegal Robocalls

Robocalls have become an all-too-common nuisance for consumers. Robocalls are unsolicited, pre-recorded phone calls, often scams, which are made to consumers without their permission, as opposed to calls solicited by the consumer, such as those from pharmacies and childrens’ schools. Robocalls are illegal in Massachusetts under M.G.L. c. 159C. While consumers can, and should, sign-up -for both the state and national Do-Not-Call lists, unfortunately this does not always stop many unscrupulous solicitors and scammers from making these calls.