Barbara Anthony, Undersecretary of the Office of Consumer Affairs and Business Regulation
Getting a small project permitted, like a new deck for example, can be relatively quick and easy for a homeowner. But larger projects, like new developments, can involve a variety of local boards and authorities that can lead to a slower and more complicated process.
Last week, the Patrick Administration announced the creation of a new permitting system available free of charge to every city and town in the state, which would help make expedite processes on the local level and make it quicker and easier for municipalities to guide permits through their progression.
When it comes to consumer relations, few things can be as frustrating as a slow, confusing local permitting process. But the Municipal Permit Tracking System would enable municipalities to streamline permitting operations and communications, thereby accelerating the process. The system was created and tested with the Town of Groton, where officials have been happy with the results.
Hopefully, cities and towns will take the time to play the role of smarter consumers, and take the time to investigate the Municipal Permit Tracking System and see if it works for them. With no cost, there’s nothing to lose, and the opportunity to create a better system for businesses to get things done on the local level is one that shouldn’t be passed up.