Barbara Anthony, Undersecretary of the Office of Consumer Affairs and Business Regulation
This week, our Division of Standards celebrated a new relationship with the Town of Burlington, with Division inspectors handling weights and measures duty in the town. This is a great partnership between state and local government, and expands our efforts to maintain and reinforce the trust between consumers and retailers.
We all buy gas on a regular basis, and we take for granted that we are pumping an accurate amount of fuel – at the appropriate octane level – into our cars. We don’t bring calculators to ensure the price is matching the amount pumped, and we certainly don’t have the tools to measure octane levels. (In the photo right, Inspector Marty McHardy (right) and Division of Standards Director Charles Carroll are testing a gas pump's accuracy.)
However, the Division of Standards does, and they do a fine job maintaining a level marketplace for businesses and consumers. A recent pre-Memorial Day inspection of 237 gas stations found only one that was delivering gas with inappropriate octane levels to drivers. The Division also checks item pricing and scanner accuracy, another successful area. Before the holidays, the Division checked 3,863 items at retailers’ scanners, and found the scanners to be 99.51 percent accurate.
With the addition of Burlington, the Division now provides weights and measures services to 62 communities across the Commonwealth. In speaking with town officials earlier this week, it was clear to me that Burlington is a community uniquely positioned to take advantage of our economic recovery. It is also clear that with the Division of Standard’s involvement in the community, residents will be able to count on that trust between consumers and retailers more than ever.