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massoptionsebbannerThe number of older adults and individuals with disabilities in Massachusetts is rapidly growing. We know that navigating programs and services can sometimes be complicated, and we are committed to facilitating better access for the people we serve. That is why the Baker-Polito Administration along with the Executive Office of Health and Human Services and Elder Affairs recently launched MassOptions –  a vital new initiative designed to streamline our processes and facilitate better access to long-term services and supports (LTSS).

We are confident that MassOptions will help us to more effectively promote how to receive services, to strengthen partnerships across the aging and disability network, and to raise visibility of the network as the “go to” places for community services through the use of:

  • An informative, user-friendly website
  • A toll free phone number
  • A public awareness campaign
  • And system-wide training

“Aging in community” requires support and collaboration across the service providers of both medical and community-based long term services and supports. MassOptions is an important new tool in our effort to provide support that allows elders and individuals with disabilities to continue living in the setting of their choice with access to the services that they want in order to meet their own personal goals. MassOptions is a valuable free resource that links people with the services they need in the community.

The website and call-center are focused on improving access to community LTSS for people throughout the Commonwealth. Relying on a strong statewide network, including the Aging and Disability Resource Consortia (ADRC), as well as state agency partners, trained MassOptions call-center specialists will provide referrals that meet an individual’s needs.

Call MassOptions TOLL-FREE # 1-844-422-6277, 7 days a week – 8 a.m. to 8 p.m. or visit, www.MassOptions.org

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