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The Massachusetts Mental Health Center of the Department of Mental Health (DMH), which is located in the Longwood Medical Area of Boston, is a “WARM” place.

Brigham & Women’s Hospital operated medical clinic called “Wellness and Recovery Medicine,” or WARM, is a place where DMH clients can receive respectful and effective medical care. Filled with art created by DMH clients, the WARM clinic is supported by Brigham & Women’s Hospital and DMH staff, whose passion for their work is evident in the positive outcomes they and their clients have achieved in record time.

A lot of education, hands on care, important conversations, case coordination, leveraging of resources, advocacy and plain old hard work take place at WARM.

  • Nurse Veronica employs every strategy possible to get Mass Mental Health clients to their initial and follow up appointments.  As a psychiatric nurse, she understands that managing psychiatric symptoms cannot occur if untreated medical problems are not addressed and resolved.
  • Nurse Lisa, the Nurse Practitioner, treats countless Mass Mental clients with chronic medical problems and helps educate her patients about the challenges of recovering from severe and persistent psychiatric and medical disorders.
  • Dr. Gail, the internist, oversees the clinic and ensures that the linkages between Mass Mental psychiatric staff and the clinic’s medical team are seamless and that behavioral and primary care is fully coordinated.

The extraordinary staff goes above and beyond, every day, to provide care and support to clients. Resourceful, flexible approaches are used by clinicians committed to recovery; from creating a partnership to bring a mobile eye clinic to the front of the Mass Mental Health Center to helping a frightened and reluctant client’s cancer get treated over a period of months and repeated home visits that lead to comprehensive care at the clinic.

It is a sad but well known fact that individuals living with serious and persistent mental illness die 25 years sooner than their non mentally ill compatriots. WARM is working against this trend and helping DMH clients add quality years to their lives.

This May, let’s celebrate WARM’s vision and the people who are committed to implementing it.

Written By:


Deputy Communications Director, Office of Health and Human Services

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