Victor Diniak had a vision. As Director of the Department of Public Works (DPW) in the Town of Hanover, he wanted to further streamline town operations by allowing residents and building users to report facility issues using their smartphones. Hanover had already achieved impressive efficiencies: …Continue Reading High Tech Municipal Facilities Management
One of the core components of the Commonwealth’s Innovation approach is to encourage a culture of innovation at all levels of government. Community Innovation Challenge (CIC) Grants are competitively awarded to municipal governments who seek to change the way they do business. Lieutenant Governor Murray …Continue Reading Community Innovation Challenge: Incenting Creativity at the Local Level
“Tree limb snapped, hanging on phone wires,” “Pedestrian street signs are down,” and “Pothole on Smith St” are common concerns reported each day to local governments across the United States. But instead of a requiring a phone call, a letter, or an in-person trip, these …Continue Reading Commonwealth Citizens Connect: Using Technology to Create Dialogue Between Residents and Government
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