Victor Diniak had a vision. As Director of the Department of Public Works (DPW) in the Town of Hanover, he wanted to further streamline town operations by allowing residents and building users to report facility issues using their smartphones. Hanover had already achieved impressive efficiencies: …Continue Reading High Tech Municipal Facilities Management
Massachusetts is composed of 351 cities and towns. In just over one year, I have personally visited more than 150 of these communities to help them leverage technology. Today, more than ever, our state agencies and local governments rely on technology to make services easy …Continue Reading Leveraging IT in Massachusetts’ Municipalities
One of the core components of the Commonwealth’s Innovation approach is to encourage a culture of innovation at all levels of government. Community Innovation Challenge (CIC) Grants are competitively awarded to municipal governments who seek to change the way they do business. Lieutenant Governor Murray …Continue Reading Community Innovation Challenge: Incenting Creativity at the Local Level
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