Mass Innovation Blog

Continuous Innovation for a More Productive Commonwealth

Tag Archives: Innovation

MBTA App Puts Ticketing in the Palm of Your Hand Posted on Sep 23

MBTA App Puts Ticketing in the Palm of Your Hand

The Massachusetts Bay Transit Authority’s (MBTA) mTicket is a first-in-the-nation mobile ticketing app which supports an end-to-end smartphone ticketing system and serves all commuter rail lines and ferries across the state. mTicket is comprised of customer-facing apps for both iOS and Android phones, conductor validation   …Continue Reading MBTA App Puts Ticketing in the Palm of Your Hand

Building Performance Management and Innovation at MassDOT Posted on May 8

Building Performance Management and Innovation at MassDOT

In June 2009, Governor Deval Patrick signed Chapter 25 of the Acts of 2009, which consolidated several state offices into the Massachusetts Department of Transportation.  To streamline planning and promote performance management and innovation, MassDOT re-launched its Office of Performance Management and Innovation (OPM&I) in   …Continue Reading Building Performance Management and Innovation at MassDOT

MassDOT’s Accelerated Bridge Program Posted on May 8

MassDOT’s Accelerated Bridge Program

On August 1, 2007, Minneapolis’ I95 W Bridge injured 145 people and took 13 lives when it collapsed into the Mississippi River. Seeing this disaster led Governor Patrick and Massachusetts transportation officials to reexamine the health of Massachusetts’ bridges. What they found was disturbing: 61%   …Continue Reading MassDOT’s Accelerated Bridge Program

Pax East Showcases MA’s Digital Gaming Industry Posted on May 2

Pax East Showcases MA’s Digital Gaming Industry

I’m standing in the middle of the Boston Convention and Events Center staring at a “Plants vs. Zombies” booth surrounded by people, thinking my 9-year-old was missing-out. Out of nowhere, someone slaps something on my wrist. I look down and see a red snap bracelet.   …Continue Reading Pax East Showcases MA’s Digital Gaming Industry

Community Innovation Challenge: Incenting Creativity at the Local Level Posted on Apr 23

Community Innovation Challenge:  Incenting Creativity at the Local Level

One of the core components of the Commonwealth’s Innovation approach is to encourage a culture of innovation at all levels of government.  Community Innovation Challenge (CIC) Grants are competitively awarded to municipal governments who seek to change the way they do business. Lieutenant Governor Murray   …Continue Reading Community Innovation Challenge: Incenting Creativity at the Local Level

Commonwealth Citizens Connect: Using Technology to Create Dialogue Between Residents and Government Posted on Apr 23

Commonwealth Citizens Connect:  Using Technology to Create Dialogue Between Residents and Government

“Tree limb snapped, hanging on phone wires,” “Pedestrian street signs are down,” and “Pothole on Smith St” are common concerns reported each day to local governments across the United States.  But instead of a requiring a phone call, a letter, or an in-person trip, these   …Continue Reading Commonwealth Citizens Connect: Using Technology to Create Dialogue Between Residents and Government

Attention Software Publishers: 3 Steps to Doing Business with the Innovation Office! Posted on Apr 16

Attention Software Publishers: 3 Steps to Doing Business with the Innovation Office!

The initial projects from the Office of the Government Innovation Officer (OGIO) seek to deploy COTS (commercial off-the-shelf) and SaaS (software as a service) software solutions to address identified needs within the Commonwealth. Because OGIO is subject to Massachusetts procurement laws, regulations, and policies for   …Continue Reading Attention Software Publishers: 3 Steps to Doing Business with the Innovation Office!

One-Stop Business Portal Launches Posted on Apr 1

One-Stop  Business Portal Launches

Businesses interact with the Commonwealth every single day on a variety of matters – from accessing resources to understanding obligations and regulations.  In dialoguing with business owners, we found that some business owners knew exactly which persons and programs to contact within the state, easily   …Continue Reading One-Stop Business Portal Launches

Commonwealth Website Evolves for a Mobile World Posted on Feb 25

Commonwealth Website Evolves for a Mobile World

The overarching goal of Mass.gov is to enable the Commonwealth’s constituents to easily find, learn about and access state services. To do this effectively, Mass.gov’s staff periodically reviews how to best deliver information.  After all, technologies which were once cutting-edge, look quaint in hindsight. (Nostalgia   …Continue Reading Commonwealth Website Evolves for a Mobile World

Welcome to Mass Innovation Posted on Jan 23

Welcome to Mass Innovation

Welcome to the Mass Innovation blog! In my role as Government Innovation Officer (GIO), I have been charged with looking at how the various operations of the Commonwealth state government can be streamlined by leveraging innovations. To begin, I went on a “listening tour” —   …Continue Reading Welcome to Mass Innovation