Antonio M. Parham (“Tony”) is an experienced executive, with a track record of leading high profile initiatives. He is a strategic planner and self-starter, proficient at business plan creation, partnership development, new venture creation, assembling high performance teams, managing extended virtual teams and program management. He is an insightful leader, strategic management consultant, digital marketing and e-business maven, executive coach, product manager, business partner liaison and charismatic public speaker.
As Government Innovation Officer (GIO) for the Commonwealth of Massachusetts, Tony advises the Governor, Secretary for Administration and Finance, executive branch leaders and other stakeholders on identifying, funding and managing execution of high impact business change projects. As the first chief innovation officer for the Commonwealth, the GIO is accountable for improving internal government efficiencies and for the improved experience of outside stakeholders such as residents, businesses and local governments.
Tony has 30-plus years’ experience of business and technology leadership across a wide range of business sizes, from startups to large enterprises. Educated at Massachusetts Institute of Technology (Bachelor of Science Degree in Computer Science and Master of Science Degree in Management from the Massachusetts Institute of Technology Sloan School of Management) and the University of Southern California (Master of Science Degree in Computer Science), his career has bridged the private, not-for-profit, and public sectors.
Celia J. Blue, Assistant Secretary, Office of Performance Management and Innovation, MassDOT
Tim Dodd, Local Government Program Manager, ANF
Since November, 2011, Tim Dodd has worked as the Local Government Program Manager in the Executive Office of Administration and Finance (A&F). In this capacity, Tim manages all aspects of the Community Innovation Challenge (CIC) grant program. Tim also manages two county government grant programs, a municipal performance management program, and is part of the Commonwealth Performance, Accountability, and Transparency (CPAT) office.
Before coming to A&F, Tim taught for five years and since 2007 has served as an elected member of the Board of Selectmen in his hometown of Westborough. He earned a B.A. in history and political science from American University, an M.A. in history from Providence College, and a Doctorate in Law and Policy from Northeastern University.
Ann Dufresne, Communications Director, Department of Revenue
Ann C. Dufresne is Communications Director for the Department of Revenue. After 28 years working as a television journalist, Ann left WCVB-TV in 2003 to begin a second career in public service. Ann served as Communications Director for Senate Presidents Robert Travaglini and Therese Murray before joining the Patrick-Murray Administration in 2007.
Helena is the Creative Economy Industry Director for the Commonwealth of Massachusetts. She has held the position since October of 2011 and in this roll will help advance the state’s $1 billion creative economy industry, which currently employs over 100,000 Massachusetts workers. Helena has been widely praised for her leadership as Director of Berkshire Creative Economy Council in western Massachusetts since 2009. She has also has provided excellent leadership and input into the work of the statewide Creative Economy Council and, more recently, as a gubernatorial appointee to the Economic Development Planning Council. That work also gives her a running head start into the issues that face creative businesses across the state. Helena’s priorities include working with the Massachusetts Creative Economy Council to aggregate governmental, non-governmental, regional, and private resources that are available to the creative industry statewide. Helena also hopes to enhance the connectivity of the industry through the use of social networking, this blog, and other internet tools.
Geoffrey has 10-plus years’ experience managing day-to-day operations at print and online media companies. He specializes in online community development, social media management, and web content development.
At Mass.gov, Geoffrey develops strategies to effectively and efficiently deliver information and services offered by the Commonwealth to its constituents via the web, including mobile and social media channels. He continuously works to introduce best practices and relevant tools to the organization, and establish metrics to measure initiatives’ success. In addition to working with agency partners to identify and resolve issues regarding the front-end user experience and with our Percussion content management system (CMS), he also sets team priorities to guide delivery of upgrades and enhancements to the public-facing website and the administrative back end to enhance the user experience for both site visitors and internal users.
Lefferts is the director of communications for the Patrick-Murray Administration’s Executive Office of Housing and Economic Development, and has been with the Administration for four years. He has two decades of media and public relations experience, including five years as a City Hall and general assignment reporter for the Lowell Sun, as a reporter for Beacon Hill (a publication that focused exclusively on state policy and politics), and two years at Regan Communications as a deputy team leader.
Christopher Lynch, Management and Data Analyst, Office of Performance Management, MassDOT
Lynch is currently a management and data analyst at MassDOT’s Office of Performance Management and Innovation. He holds an MS in Economics from Suffolk University.
Joan Matsumoto, Deputy Government Innovation Officer
Joan Matsumoto joined the Office of the Government Innovation Officer as the Deputy GIO in February 2013 where she implements projects selected to change the way the Commonwealth of Massachusetts conducts business in an effort to improve cost-effectiveness, customer service delivery, and transparency.
Previously, Joan was the Director for eProcurement Systems at the Operational Services Division, where she worked between 1997 and 2011. She worked closely with policy makers, procurement practitioners, and vendors to implement online tools that supported posting of all Commonwealth procurements for goods and services regardless of dollar value and eliminated paper bid submissions. Joan sustained system operations and program development through eight years without an appropriation.
During the 2011-2012 academic year, she was awarded a Commonwealth Bradford Fellowship to obtain her Master’s in Public Administration degree at the Harvard Kennedy School of Government where she pursued coursework in quantitative analysis, negotiations, leadership, and strategic management. Before coming to the Commonwealth, Joan taught in the State of Hawai’i where she was an English teacher at Waiakea High School, a nationally recognized public high school with an enrollment of 2,100 students.
Dr. McKay has achieved several accomplishment since taking this post. They are, including but not limited to: Added a wide variety of subjects and course offerings in core content subjects and specialist subjects; Updated textbooks and instructional materials to support subjects and course offering; Increased the availability of technology to supplement subjects and course offering; Instituted required writing program with a portfolio of writing samples for each student in all grade; and placed significant emphasis on research, critical thinking and problem solving across all subjects.
Laura Mueller-Soppart joined the Executive Office for Administration and Finance as a Northeastern University co-op where she works on federal grants management and project implementation for the Office of the Government Innovation Officer. She will graduate in December 2013 with a degree in Economics and Political Science.
Laura has several years of experience in public innovation and strategy development. She works as a teaching assistant for the Social Enterprise Institute in Cape Town, South Africa and in Boston. Additionally, she has worked for the MacArthur Foundation on strategy deployment, for The White House Office of Social Innovation and Civic Participation on policymaking, and for the European Parliament on speech writing. She is passionate about innovative collaboration and bridging sectors.
Steve is the CTO & CIO at Massachusetts Convention Center Authority (MCCA). In this role he is the chief consultant on technology planning, implementation and strategy to the executive director, executive team and board of directors. In addition to his role at MCCA, Steve is the owner of StudioTek. StudioTek is a consulting firm that works with businesses to view IT as a strategic asset –a source of both operational excellence and competitive advantage.
Steve was honored with CIO of the Year award in May 2012 by the Boston Business Journal and its sister publication, Mass High Tech. This annual award recognizes the region’s top information technology leaders who have shown leadership in making their New England business successful. Steve’s innovative spirit drove the development of the MCCA’s custom, state-of-the-art event management system, Showbiz. This program is a one of its kind developed by a convention center and has received innovation awards from both Red Hat and JBoss.
For the first time, ITD has someone dedicated to supporting our ability to help local government make the most of the strategic use of technology. Tim Sullivan joined ITD earlier this year to fill the new role of Municipal Liaison. Tim is focused on finding opportunities in which communities can benefit from economies of scale by getting technology services directly from the state.
In addition, Tim is working with the Department of Revenue and the Operational Services Division to help municipalities leverage the improved purchasing power they can gain by combining purchases with each other or other government entities.
2013 Annual Report of the Office of the Government Innovation Officer (OGIO) posted on Dec 12
The last year has been productive and exciting for the Patrick administration as we have moved forward on our innovation agenda within Massachusetts state government. During Fiscal Year 2013 (FY13), the following activities were completed: Assessed needs and “opportunities for innovation” among the Commonwealth executive …Continue Reading 2013 Annual Report of the Office of the Government Innovation Officer (OGIO)
MBTA App Puts Ticketing in the Palm of Your Hand posted on Sep 23
The Massachusetts Bay Transit Authority’s (MBTA) mTicket is a first-in-the-nation mobile ticketing app which supports an end-to-end smartphone ticketing system and serves all commuter rail lines and ferries across the state. mTicket is comprised of customer-facing apps for both iOS and Android phones, conductor validation …Continue Reading MBTA App Puts Ticketing in the Palm of Your Hand
Becoming Agile posted on Aug 6
The Patrick Administration is tirelessly pursuing innovation in state government to improve service delivery to residents and to save taxpayers’ money. Several times a year, the Commonwealth hosts a project management forum (“PM Connect”), where project management experts share best practices on key topics. A …Continue Reading Becoming Agile