The Massachusetts Bay Transit Authority’s (MBTA) mTicket is a first-in-the-nation mobile ticketing app which supports an end-to-end smartphone ticketing system and serves all commuter rail lines and ferries across the state. mTicket is comprised of customer-facing apps for both iOS and Android phones, conductor validation …Continue Reading MBTA App Puts Ticketing in the Palm of Your Hand
In response to the growing prevalence of mobile devices in our workforce, the Information Technology Division (ITD) for the Commonwealth has introduced its Bring Your Own Device (BYOD) policy. BYOD means that employees can use their personal phones to connect to computing resources while at …Continue Reading “Bring Your Own Device” (BYOD) Gives Users More Choices
In June 2009, Governor Deval Patrick signed Chapter 25 of the Acts of 2009, which consolidated several state offices into the Massachusetts Department of Transportation. To streamline planning and promote performance management and innovation, MassDOT re-launched its Office of Performance Management and Innovation (OPM&I) in …Continue Reading Building Performance Management and Innovation at MassDOT
An event like PAX East brings with it some of the most technologically savvy clients and attendees in the meetings and convention industry. Internet connections on the wireless system at the Boston Convention & Exhibition Center (BCEC) typically spike to record levels, and exhibitors require …Continue Reading MCCA’s Innovative Tech Creates World-Class Venues
I’m standing in the middle of the Boston Convention and Events Center staring at a “Plants vs. Zombies” booth surrounded by people, thinking my 9-year-old was missing-out. Out of nowhere, someone slaps something on my wrist. I look down and see a red snap bracelet. …Continue Reading Pax East Showcases MA’s Digital Gaming Industry
“Tree limb snapped, hanging on phone wires,” “Pedestrian street signs are down,” and “Pothole on Smith St” are common concerns reported each day to local governments across the United States. But instead of a requiring a phone call, a letter, or an in-person trip, these …Continue Reading Commonwealth Citizens Connect: Using Technology to Create Dialogue Between Residents and Government
The overarching goal of Mass.gov is to enable the Commonwealth’s constituents to easily find, learn about and access state services. To do this effectively, Mass.gov’s staff periodically reviews how to best deliver information. After all, technologies which were once cutting-edge, look quaint in hindsight. (Nostalgia …Continue Reading Commonwealth Website Evolves for a Mobile World
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