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pencil erasing the word "discrimination"Are you a state agency, municipal government, employer or business? If so, you have important obligations under the Americans with Disabilities Act (ADA) and similar Massachusetts laws to your employees, customers, visitors, and the general public who are persons with disabilities.  MOD can help to provide training for you and your staff on these requirements.

MOD is pleased to provide such training at no cost if your request is approved.  Education goes a long way in avoiding violations that can result in lengthy and costly consequences for your organization.  Further, compliance with these laws ensures that persons with disabilities who are qualified employees, valued customers, and members of our communities have equal access to the programs, services, and opportunities available to everyone else.

The following is a description of our training offerings. All trainings can be customized in terms of length, knowledge level, and topics covered.

Commonwealth of Massachusetts Agencies

MOD offers training for state agencies concerning their obligations under Title I (Employment) and Title II (State and Local Government Services) of the ADA and similar state laws and Executive Orders.

The employment portion of this training covers topics related to an agency’s obligations to its employees, including the definition of disability, reasonable accommodation requests, who is a qualified individual with a disability, essential job functions, non-discrimination, and confidentiality. This portion also covers material specific to employment with the state including self-identification vs. self-disclosure and the Reasonable Accommodation Capital Reserve Account (RACRA).

The “public-facing” portion of this training covers obligations an agency has to members of the public it serves. Topics include programmatic access, reasonable modifications, effective communication, nondiscriminatory eligibility criteria, administrative requirements under ADA Title II, holding accessible meetings and events, accessible information, service animals, etc.

Municipalities

This training for municipal officials and staff concerns the municipality’s obligations under  Title II (State and Local Government Services) of the ADA and similar state laws.  This training can also be geared to specific municipal departments if the interest and attendance is significant.

This training covers obligations a municipality has to members of the public it serves. Topics include programmatic access, reasonable modifications, effective communication, service animals, nondiscriminatory eligibility criteria, administrative requirements under Title II (ADA Coordinator, public notice, self-evaluation, transition plan, grievance procedure, and structural changes), holding accessible meetings and events, etc.

Businesses (Public Accommodations)

This training for private businesses concerns their obligations under Title III (Public Accommodations) of the ADA and the Massachusetts Public Accommodations Law, M.G.L. c. 272, §§ 92A and 98.

This training covers the obligations that places of public accommodation have to their customers, visitors, program participants, and members of the general public. Topics covered include nondiscrimination, effective communication, reasonable modifications to policies, practices, or procedures, barrier removal, service animals, etc.

Employers

In Massachusetts, employers with more than 6 employees (including seasonal and part-time) are subject to anti-discrimination obligations. MOD offers training on employer obligations under both the ADA and Massachusetts Employment Discrimination Law, M.G.L. c. 151B §4. Topics covered include the definition of disability, reasonable accommodation requests, who is a qualified individual with a disability, essential job functions, non-discrimination, job descriptions, confidentiality, etc.

Customized Topics  

MOD offers customizable trainings for various audiences on:

  • Any combination of the trainings described above;
  • Service Animals;
  • Obligations of post-secondary education institutions; and
  • Fair Housing obligations of housing providers.

Please note that MOD also provides training that is focused on architectural/structural access (Massachusetts Architectural Access Board Regulations, ADA Standards for Accessible Design), training for local Commissions on Disability, and Personal Emergency Preparedness Training which we will describe in future posts. For a complete list of all training offerings,  visit our website.

MOD’s mission is to bring about full and equal participation in all aspects of life for persons with disability throughout the Commonwealth. Our trainings are focused on equal access and opportunity and we encourage you to take part.

If you are interested in any of the training courses described above, please contact Rita DiNunzio, Assistant Director for Communications & Policy, by phone at 617-727-7440 extension 27319 or email Rita at Rita.DiNunzio@massmail.state.ma.us.

Please Note: MOD’s ability to meet training requests is based on many factors including staff availability, agency resources, etc.  MOD strives to respond to requests for training on a first-come first-serve basis.


 

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MOD provides information, technical assistance, training, and advocacy. MOD does not provide disability benefits or emergency services. MOD answers questions regarding disability rights, access & resources.

Due to recent changes, MOD will no longer have the ability to provide walk-in meetings. Most of the services MOD offers can be provided over the phone or through email.

If you visit MOD’s office and do not have an appointment with a staff member, you will be asked to complete a brief form with your contact information and a staff member will follow up with you shortly.