MOD Blog

Massachusetts Office On Disability Blog

Tag Archives: emotional support animals

Beware of Entities Charging a Fee for Service Animal/Emotional Support Animal “Certification” Posted on Aug 27

Beware of Entities Charging a Fee for Service Animal/Emotional Support Animal “Certification”

MOD often hears from people with disabilities who have paid a fee in order to obtain a “certification” or “registration” for their service animal or emotional support animal (ESA) in order to get permission to have the animal in housing or other places that do not allow animals. We thought we would clarify the status of these so-called certifying bodies and explain what would be considered sufficient documentation that an animal is needed because of a disability.

Emotional Support Animal Vs. Service Animal: The Facts Posted on Jul 22

Emotional Support Animal Vs. Service Animal: The Facts

Last week, we highlighted some new guidance on service animals from the U.S. Department of Justice (DOJ). In this second post in our series on service animals, we will aim to clear up confusion surrounding the different categories of animals that assist persons with disabilities. MOD consistently gets calls from individuals who benefit from the assistance or company of an animal. Callers often refer to any animal that mitigates or relieves their disability limitations as a “service animal.” However, technically not all animals that benefit a person with a disability are service animals. Service animals are specifically defined by and are subject to different laws than other animals that provide companionship and or emotional support to persons with disabilities.