Post Content

With the steady rise in today’s technology we are starting to see kiosks at our airports, restaurants, banks, and places where employee-customer interaction was, at one time, the only means of communication. Although kiosks can often help to save time, money, and even decrease wait times at establishments, these kiosks have an obligation under the Americans with Disabilities Act (ADA) to be accessible by all individuals with disabilities.

There are various factors to consider when discussing the accessibility design of kiosks such as front and side reach limits, obstructions, operable parts, protrusion limits, and floor space requirements. Each component is crucial during the design stages.

The accessibility standards and laws are constantly evolving, and updates are being built and added to kiosks frequently. Some current accessibility feature updates include not only the physical requirements of these kiosks but also the interface elements. Some of these interface elements include instructional videos that provide American Sign Language, screen reading software and Braille instruction, text magnification, and closed-functionality features that allow ease of use for  individuals with physical disabilities.

Written By:

Recent Posts

Americans with Disabilities Act Improvement Grant Program (ADA Grant Program) posted on Mar 14

The Massachusetts Office on Disability proudly introduced the Municipal Americans with Disabilities Act Improvement Grant Program (ADA Grant Program) in 2017. This grant program is aimed at supporting capital improvements specifically dedicated to improving access for individuals with disabilities in cities and towns throughout the   …Continue Reading Americans with Disabilities Act Improvement Grant Program (ADA Grant Program)

Fourth Annual Disability Summit 2018 posted on Mar 4

On October 5, 2018 the Massachusetts Office on Disability welcomed approximately 350 guests to the agency’s fourth annual Disability Summit. Held at the Partners Healthcare Assembly Row Branch, the Summit was designed to inspire state and local agencies, non-profit organizations, attendees, advocates, and individuals with   …Continue Reading Fourth Annual Disability Summit 2018

Disability Benefits Information posted on Feb 20

Disability Benefits Information The Massachusetts Office on Disability (MOD) does not administer disability benefits, nor do we approve individuals who are seeking benefits. However, MOD can help you identify resources. Disability benefits are cash payments for people who can’t work because of a disability. You   …Continue Reading Disability Benefits Information