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As regular readers of our blog may be aware, MOD receives many inquiries about service animals.  We strive to provide quality technical assistance and be a resource for people with disabilities on this topic, which is why we have published a video on Service Animals on YouTube, accessible through the following link:

As we have blogged about previously, dogs and miniature horses are defined as service animals and are allowed to travel and accompany persons with disabilities in all public areas. See our Frequently Asked Questions blog on service animals for additional information at

Examples of tasks that service animals may perform include guidance for people that are visually impaired, alerting persons who are hard of hearing, and retrieving objects for those people with mobility challenges, just to name a few; it is important to remember that there is no exhaustive list of activities. Emotional support and companionship are not considered services under the Americans with Disabilities Act. More information on Service Animals and Emotional Support Animals can be found in our blog:

We hope you enjoy our service animal video; we did our best to address many frequently asked questions, as well as serve as a resource for those looking for additional information.  Of course, please be sure to contact the Massachusetts Office on Disability at with any specific questions or comments about this or any other disability related matter.

A service dog guides an individual with a white cane.

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