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OSD's five summer interns pose for a photo before finishing up their projects. From left to right: Austin Keith, Mattie Thompson, Shinhui Cai, Matt Gonnella, and Thomas FeeOSD was fortunate to have five stellar interns join our staff during the summer of 2017. Working on various projects across many OSD business units, these interns tackled some tough issues plaguing our traditional systems and processes. Read more about each of our fantastic interns, listed in order from left to right in the picture on the right.

Austin Keith, Penn State, worked with Paul Short, Deputy Director of COMMBUYS Operations, to develop an analysis of vendor and buyer data from COMMBUYS. Austin created a heat map, a visual representation of vendor and buyer locations, using city, county, zip code, and Statewide Contract data.

Mattie Thompson, Penn State, worked with Maureen Barends, Director of Strategic Sourcing Services, to calculate the cost and time needed to complete the procurement cycle for a Statewide Contract. Mattie gathered information on all steps in the process, researched salary information, and analyzed data to evaluate and compare contracts.

Shinhui Cai, Boston College, worked with Peter Etzel and Dana Cerrito of the Strategic Sourcing Services unit, to create a method of measuring Statewide Contract performance, in order to identify performance improvement opportunities through data analysis. Shinhui developed a Key Performance Indicator (KPI) model that encompasses important growth and reporting compliance metrics for evaluation of contract and vendor performance.

Matt Gonnella, Suffolk University Law School, worked with Maribeth Ladd, General Counsel, on various legal projects, including a Congo conflict minerals report, records retention reviews, legal research for contractual disputes, Terms of Services reviews, and a revision of the Internal Control Guide.

Thomas Fee, University of Massachusetts Boston, worked with Leah Hancock, Integrated Marketing and Communications Coordinator, and Eric Murphy, Local Government Enablement Team Manager, to determine how Customer Relationship Management (CRM) software could benefit OSD. Thomas’ research concluded with an implementation plan to use CRM software to strengthen all aspects of OSD’s buyer and vendor relationships.

We are delighted to have had the opportunity to host this wonderful group of interns this summer. Their work on these projects was invaluable, and will help to inform many of OSD’s strategic decisions in the future. We wish them the best of luck in their career pursuits!

Want to hear more about our interns’ experience in the public sector? Check out our OSD Intern Experience video to hear this group speak about what they learned from their summer projects and working in State government.

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