The centerpiece of DOR Commissioner Amy Pitter's DOR 360 campaign dominates the front page in the latest edition of the Boston Business Journal story detailing the agency's new Early Mediation Program — a cheaper, quicker and more collaborative method for resolving tax disputes.
During the next two weeks, appeals officers who will work as impartial mediators, will be trained in mediation techniques. Auditors and litigators will be taught how to evaluate strengths and weaknesses of their cases which will help them negotiate the agency's position. The pilot program will be offered to taxpayers who have more than a $1 million in dispute and want to settle their cases.
The program is modeled after the IRS' "Fast Track Settlement" program which reduced the time it took to settle large corporate tax disputes from over 700 days to 100 days through mediation.
It’s All About Plain Talk posted on Aug 13
Commissioner Amy Pitter wants to be sure that the information going out of DOR to taxpayers is clear and concise. If you received a bill, form or notice from the Department of Revenue and are having trouble understanding what actions you need to take, tell …Continue Reading It’s All About Plain Talk
Take a survey — Your feedback impacts how DOR does business posted on Aug 4
The Department of Revenue wants to hear from taxpayers and anyone who is advocating for taxpayers! DOR has just unveiled its new “How Are We Doing?” survey page, and we’d like you to report in on your customer service experience. This page was created to …Continue Reading Take a survey — Your feedback impacts how DOR does business
DOR + Social Media — #CheckUsOut posted on Jul 28
State tax administration might not deliver such seismic news events as LeBron’s eagerly-awaited announcement of his return to his old Cleveland team, but knowing what’s going on at any given moment in the tax world could save you some time and effort, and maybe …Continue Reading DOR + Social Media — #CheckUsOut