DOR has updated our Filing Zone webpage with new resources, tips and information to help you get through the tax season now that you’ve filed your income tax return. Our newest features include helping you understand common tax notices and bills you might find in your mailbox, guidance on what to do if your refund check isn’t what you thought it would be and where you may have made an error on your return. We’ve also developed online enhancements so more taxpayers can correct previously filed returns, dispute a tax bill/penalty or explore payment options all on our website service “WebFile for Income.” Filing online instead of by paper means you get your requests processed that much quicker.
Check out our filing season benchmark feature which includes averages on how long it may take to process your return or talk with one of our customer service reps in the call center. Our helpful resources and frequent updates on the FilingZone are designed as a one-stop shopping page for any issue or question you may have now that we’ve entered the second phase of the tax filing season.
Child Support Enforcement mentioned in national publication posted on Sep 4
Erica Gaynor, Workflow Implementation Manager with the Child Support Enforcement (CSE) Division was published in the August edition of the U.S. Dept. of Health and Human Services’ Administration for Children and Families’ newsletter “The Child Support Report”. Gaynor and CSE’s work with predictive analytics is garnering national …Continue Reading Child Support Enforcement mentioned in national publication
Courage at Work posted on Sep 1
“I was amazed that Mark and so many senior staffers took time out of their busy and hectic schedules to be supportive of me and the ALS cause,” she said. “It proves that no matter how challenging work is, there’s always time to show a little love.”
VIDEO: Introducing MassTaxConnect! posted on Aug 24
Take a look at our newest video introducing you to MassTaxConnect, our new, modernized online tax system. Hear from Commissioner Mark Nunnelly and several DOR employees about what to expect come November 30th when we launch MassTaxConnect for business taxpayers, practitioners, and professionals. Get an …Continue Reading VIDEO: Introducing MassTaxConnect!