DOR has updated our Filing Zone webpage with new resources, tips and information to help you get through the tax season now that you’ve filed your income tax return. Our newest features include helping you understand common tax notices and bills you might find in your mailbox, guidance on what to do if your refund check isn’t what you thought it would be and where you may have made an error on your return. We’ve also developed online enhancements so more taxpayers can correct previously filed returns, dispute a tax bill/penalty or explore payment options all on our website service “WebFile for Income.” Filing online instead of by paper means you get your requests processed that much quicker.
Check out our filing season benchmark feature which includes averages on how long it may take to process your return or talk with one of our customer service reps in the call center. Our helpful resources and frequent updates on the FilingZone are designed as a one-stop shopping page for any issue or question you may have now that we’ve entered the second phase of the tax filing season.
Class in Session at DOR University posted on Jan 20
Looking to educate yourself this tax season? Want to learn more about tax options, or DOR-related issues? All this can be achieved at DOR University, the Department of Revenue’s free online e-learning module. DOR University, created to offer free tax education to the public and …Continue Reading Class in Session at DOR University
Multi-agency investigation in two states leads to charges posted on Nov 19
Earlier this year, the Massachusetts Illegal Tobacco Commission, chaired by DOR Commissioner Amy Pitter, released a report on the illicit tobacco trade which recommends that teaming up with federal, state and local law enforcement can be a successful model for combatting such criminal activity. And …Continue Reading Multi-agency investigation in two states leads to charges
Top priority: protecting the taxpayer and the Commonwealth’s revenue posted on Oct 8
With identity theft on the rise, the Massachusetts Department of Revenue is taking new steps to combat the problem and protect taxpayers. In some cases, this means asking taxpayers to take a quiz before getting their state refund check. DOR is teaming up with LexisNexis …Continue Reading Top priority: protecting the taxpayer and the Commonwealth’s revenue