There was an impressive exchange of ideas at the first meeting of the DOR Advisory Council.
The Advisory Council is a key element of DOR 360, Commissioner Amy Pitter's initiative to engage and communicate with the DOR community. The Council consists of sixteen members representing a broad spectrum of taxpayers. Secretary Glen Shor of Administration and Finance kicked off the meeting by welcoming the Council members and applauding the Commissioner for reaching out to stakeholders. After reviewing DOR’s strategic plan, the Council members broke into working groups with DOR senior management to discuss communications and dispute resolution. The exchange generated some great feedback. Working groups are expected to drill down on some of those ideas between meetings. Council members thanked Commissioner Pitter and DOR for asking for their input and providing the forum. The next Advisory Council meeting is being scheduled for late April.
It’s All About Plain Talk posted on Aug 13
Commissioner Amy Pitter wants to be sure that the information going out of DOR to taxpayers is clear and concise. If you received a bill, form or notice from the Department of Revenue and are having trouble understanding what actions you need to take, tell …Continue Reading It’s All About Plain Talk
Take a survey — Your feedback impacts how DOR does business posted on Aug 4
The Department of Revenue wants to hear from taxpayers and anyone who is advocating for taxpayers! DOR has just unveiled its new “How Are We Doing?” survey page, and we’d like you to report in on your customer service experience. This page was created to …Continue Reading Take a survey — Your feedback impacts how DOR does business
DOR + Social Media — #CheckUsOut posted on Jul 28
State tax administration might not deliver such seismic news events as LeBron’s eagerly-awaited announcement of his return to his old Cleveland team, but knowing what’s going on at any given moment in the tax world could save you some time and effort, and maybe …Continue Reading DOR + Social Media — #CheckUsOut