Post Content

By reassigning staff and adding a Saturday shift, the Department of Revenue has been able to significantly reduce the overall backlog of abatements and anticipates that most Rhode Island claims will be processed by the end of November. We appreciate your patience and cooperation while waiting for your abatement claim to be processed.

 DOR received more than 44,000 associated claims as a result of a ruling released in March 2012 (Revised DOR Directive 12-1 ) that allowed Massachusetts residents working in Rhode Island to file a credit against their Massachusetts personal income tax for mandatory payments to Rhode Island according to that state’s Temporary Disability Insurance Act.

Since this influx of claims increased our normal annual volume by more than one-third, a backlog resulted and abatement processing was delayed.  Please note that many of the claims received were filed on paper and paper forms always take longer to process than electronically filed claims.

 Filing an abatement or amended return takes just a few minutes with our secure and easy to use WebFile for Income – using it means you can save time and get your refund quicker!

Written By:


Ann Dufresne is Communications Director at the Department of Revenue. She joined DOR in July 2012 after ten years in state goverment. She previously served as Communications Director for MassDOT Registry of Motor Vehicles and for Senate Presidents Therese Murray and Robert Travaglini.

Recent Posts

It’s All About Plain Talk posted on Aug 13

Commissioner Amy Pitter wants to be sure that the information going out of DOR to taxpayers is clear and concise. If you received a bill, form or notice from the Department of Revenue and are having trouble understanding what actions you need to take, tell   …Continue Reading It’s All About Plain Talk

Take a survey — Your feedback impacts how DOR does business posted on Aug 4

The Department of Revenue wants to hear from taxpayers and anyone who is advocating for taxpayers! DOR has just unveiled its new “How Are We Doing?” survey page, and we’d like you to report in on your customer service experience. This page was created to   …Continue Reading Take a survey — Your feedback impacts how DOR does business

DOR + Social Media — #CheckUsOut posted on Jul 28

DOR + Social Media — #CheckUsOut

  State tax administration might not deliver such seismic news events as LeBron’s eagerly-awaited announcement of his return to his old Cleveland team, but knowing what’s going on at any given moment in the tax world could save you some time and effort, and maybe   …Continue Reading DOR + Social Media — #CheckUsOut