By reassigning staff and adding a Saturday shift, the Department of Revenue has been able to significantly reduce the overall backlog of abatements and anticipates that most Rhode Island claims will be processed by the end of November. We appreciate your patience and cooperation while waiting for your abatement claim to be processed.
DOR received more than 44,000 associated claims as a result of a ruling released in March 2012 (Revised DOR Directive 12-1 ) that allowed Massachusetts residents working in Rhode Island to file a credit against their Massachusetts personal income tax for mandatory payments to Rhode Island according to that state’s Temporary Disability Insurance Act.
Since this influx of claims increased our normal annual volume by more than one-third, a backlog resulted and abatement processing was delayed. Please note that many of the claims received were filed on paper and paper forms always take longer to process than electronically filed claims.
Filing an abatement or amended return takes just a few minutes with our secure and easy to use WebFile for Income – using it means you can save time and get your refund quicker!
Courage at Work posted on Sep 1
“I was amazed that Mark and so many senior staffers took time out of their busy and hectic schedules to be supportive of me and the ALS cause,” she said. “It proves that no matter how challenging work is, there’s always time to show a little love.”
VIDEO: Introducing MassTaxConnect! posted on Aug 24
Take a look at our newest video introducing you to MassTaxConnect, our new, modernized online tax system. Hear from Commissioner Mark Nunnelly and several DOR employees about what to expect come November 30th when we launch MassTaxConnect for business taxpayers, practitioners, and professionals. Get an …Continue Reading VIDEO: Introducing MassTaxConnect!
What’s New with MassTaxConnect? posted on Aug 13
MassTaxConnect for Massachusetts Business Taxpayers Available November 30, 2015! Things are about to get easier and faster for Massachusetts business taxpayers. MassTaxConnect will replace WebFile for Business later this year and will feature the best of what WFB offers plus state-of-the-art enhancements to make tax …Continue Reading What’s New with MassTaxConnect?