As part of Commissioner Amy Pitter’s DOR360 initiative, DOR hosted a Legislative Outreach Day event on Thursday, February 28 in the State House–inviting Legislators and their staffs to meet with a variety of DOR managers to ask questions, discuss policies and learn more about the services DOR offers to our legislative stakeholders.
Commissioner Pitter and senior staff from Child Support, Legal, Tax and Policy Analysis, the Problem Resolution Office and Local Services were on-hand for the open house forum.
During the event, well over 100 people were in attendance. The Commissioner opened with a few welcome remarks and summarized the services offered by DOR – particularly when dealing with constituent issues – and introduced DOR staff.
Response was terrific – with many legislators and staff thanking Commissioner Pitter and mentioning that the event was very helpful in getting information – and also for putting faces to people they had spoken to but had not met.
Be sure to check out photos from the event!
Mission Accomplished posted on Sep 15
They are two dogs with a very unique trick. Meet Fillmore and Max, a canine pair trained specifically to sniff out tobacco. The Massachusetts Department of Revenue recently teamed up with Altria representatives and their tobacco sniffing dogs for a two-day tobacco drive in an …Continue Reading Mission Accomplished
It’s All About Plain Talk posted on Aug 13
Commissioner Amy Pitter wants to be sure that the information going out of DOR to taxpayers is clear and concise. If you received a bill, form or notice from the Department of Revenue and are having trouble understanding what actions you need to take, tell …Continue Reading It’s All About Plain Talk
Take a survey — Your feedback impacts how DOR does business posted on Aug 4
The Department of Revenue wants to hear from taxpayers and anyone who is advocating for taxpayers! DOR has just unveiled its new “How Are We Doing?” survey page, and we’d like you to report in on your customer service experience. This page was created to …Continue Reading Take a survey — Your feedback impacts how DOR does business