In some cases where there is an obvious math or clerical error on your return, the DOR will issue a Notice of Change in Tax (see graphic below) You will find it on the stub of your check and it will list the reason the amount of refund check is different from what you requested on your income tax return. DOR mailed over 80,000 of these notices last tax year alerting taxpayers that their refund was either greater or lower than expected because of errors on line items and other simple mistakes.
Taxpayers can challenge the refund adjustment by writing to the address listed on the Notice or by calling Customer Service.
Five Reasons to E-File with DOR’s WebFile for Income posted on Feb 24
With Tax season well under way; DOR would like to help you make the decision to E-File with WebFile for Income this year. We know, “I’m not computer savvy” or “What about the safety of my information” has been said many times before, but we’d …Continue Reading Five Reasons to E-File with DOR’s WebFile for Income
Class in Session at DOR University posted on Jan 20
Looking to educate yourself this tax season? Want to learn more about tax options, or DOR-related issues? All this can be achieved at DOR University, the Department of Revenue’s free online e-learning module. DOR University, created to offer free tax education to the public and …Continue Reading Class in Session at DOR University
Multi-agency investigation in two states leads to charges posted on Nov 19
Earlier this year, the Massachusetts Illegal Tobacco Commission, chaired by DOR Commissioner Amy Pitter, released a report on the illicit tobacco trade which recommends that teaming up with federal, state and local law enforcement can be a successful model for combatting such criminal activity. And …Continue Reading Multi-agency investigation in two states leads to charges