In some cases where there is an obvious math or clerical error on your return, the DOR will issue a Notice of Change in Tax (see graphic below) You will find it on the stub of your check and it will list the reason the amount of refund check is different from what you requested on your income tax return. DOR mailed over 80,000 of these notices last tax year alerting taxpayers that their refund was either greater or lower than expected because of errors on line items and other simple mistakes.
Taxpayers can challenge the refund adjustment by writing to the address listed on the Notice or by calling Customer Service.
It’s All About Plain Talk posted on Aug 13
Commissioner Amy Pitter wants to be sure that the information going out of DOR to taxpayers is clear and concise. If you received a bill, form or notice from the Department of Revenue and are having trouble understanding what actions you need to take, tell …Continue Reading It’s All About Plain Talk
Take a survey — Your feedback impacts how DOR does business posted on Aug 4
The Department of Revenue wants to hear from taxpayers and anyone who is advocating for taxpayers! DOR has just unveiled its new “How Are We Doing?” survey page, and we’d like you to report in on your customer service experience. This page was created to …Continue Reading Take a survey — Your feedback impacts how DOR does business
DOR + Social Media — #CheckUsOut posted on Jul 28
State tax administration might not deliver such seismic news events as LeBron’s eagerly-awaited announcement of his return to his old Cleveland team, but knowing what’s going on at any given moment in the tax world could save you some time and effort, and maybe …Continue Reading DOR + Social Media — #CheckUsOut