Thanks to Emancipation Day in Washington DC, a holiday celebrated this year on Friday, April 15, federal tax returns are not due until Monday, April 18, which is the Patriots Day holiday in Massachusetts, so state tax returns are due this year on April 19.
About one-third of Massachusetts residents have yet to file their state income tax. As of today, 2.2 million tax returns were in, leaving an estimated 1.1 to 1.2 million returns yet to be filed. This is slightly ahead of last year's pace. Electronic filing of tax returns is up 3 percent, representing 85.3 percent of returns.
The number of refunds (1.7 million) is up 5 percent, while the amount paid in refunds ($800.9 million) is up 3 percent. Slightly more than three of every four returns (77 percent) has received a refund, with the average of $469 down $6 from last year.
Turnaround time for paper returns is 5.4 business days, 1.2 days less than a year ago, while turnaround time for electronic returns is 3.2 business days, an improvement over last year's 3.5 days.
There is a wealth of online information available on tax filing at DOR's website, www.mass.gov/dor, including information on filing your state income tax electronically — and for free — using WebFile for Income.
The customer assistance phone lines are open Monday-Friday from 10 a.m. to 1 p.m. and from 1:30 p.m. to 4 p.m. at 1-800-392-6089 and 1-617-887-6367.
It’s All About Plain Talk posted on Aug 13
Commissioner Amy Pitter wants to be sure that the information going out of DOR to taxpayers is clear and concise. If you received a bill, form or notice from the Department of Revenue and are having trouble understanding what actions you need to take, tell …Continue Reading It’s All About Plain Talk
Take a survey — Your feedback impacts how DOR does business posted on Aug 4
The Department of Revenue wants to hear from taxpayers and anyone who is advocating for taxpayers! DOR has just unveiled its new “How Are We Doing?” survey page, and we’d like you to report in on your customer service experience. This page was created to …Continue Reading Take a survey — Your feedback impacts how DOR does business
DOR + Social Media — #CheckUsOut posted on Jul 28
State tax administration might not deliver such seismic news events as LeBron’s eagerly-awaited announcement of his return to his old Cleveland team, but knowing what’s going on at any given moment in the tax world could save you some time and effort, and maybe …Continue Reading DOR + Social Media — #CheckUsOut