A citizen recently emailed that he was unable to find a phone number or hot line on our web site at which he could report an incidence of tax fraud.
Turns out, DOR has had two such numbers for quite a few years, but they were listed on our web site under the heading Criminal Information Bureau, a name that does not necessarily evoke an association with tax fraud.
As of today, those numbers now appear here under the heading "fraud unit."
All tips received on this line are confidential and are checked out. Leave a voice mail message if no one can get to your phone call right away. The numbers to call are 1-800-792-5254 or 1-617-887-6780.
And thanks for your call.
Mission Accomplished posted on Sep 15
They are two dogs with a very unique trick. Meet Fillmore and Max, a canine pair trained specifically to sniff out tobacco. The Massachusetts Department of Revenue recently teamed up with Altria representatives and their tobacco sniffing dogs for a two-day tobacco drive in an …Continue Reading Mission Accomplished
It’s All About Plain Talk posted on Aug 13
Commissioner Amy Pitter wants to be sure that the information going out of DOR to taxpayers is clear and concise. If you received a bill, form or notice from the Department of Revenue and are having trouble understanding what actions you need to take, tell …Continue Reading It’s All About Plain Talk
Take a survey — Your feedback impacts how DOR does business posted on Aug 4
The Department of Revenue wants to hear from taxpayers and anyone who is advocating for taxpayers! DOR has just unveiled its new “How Are We Doing?” survey page, and we’d like you to report in on your customer service experience. This page was created to …Continue Reading Take a survey — Your feedback impacts how DOR does business