In announcing a new program called DOR 360, DOR Commissioner Amy Pitter has stated her intent to have DOR listen closely and carefully to the concerns of DOR's many stakeholders.
As part of this initiative, The Taxpayer Advocate will host a meeting on December 14, 2011 from 8 a.m. to 10 a.m. at 100 Cambridge Street, Boston, MA in Room B on the second floor of the Saltonstall Building.
The purpose of this meeting is to listen to concerns, issues and recommendations regarding the Abatement, Appeals and Litigation processes. Accountants, tax preparers, lawyers with tax law practice and any others who file returns or represent taxpayers are welcome to attend.
This meeting is intended to identify what is working and needs to be retained in these processes as well as hear what is not working and needs to be modified, redesigned or changed.
Unlike recent practitioner liaison meetings, this meeting will not be videotaped for posting on the DOR web site. For those interested in learning more about DOR 360, please watch the video interview with Commissioner Pitter posted recently on DOR's home page at www.mass.gov/dor.
Mission Accomplished posted on Sep 15
They are two dogs with a very unique trick. Meet Fillmore and Max, a canine pair trained specifically to sniff out tobacco. The Massachusetts Department of Revenue recently teamed up with Altria representatives and their tobacco sniffing dogs for a two-day tobacco drive in an …Continue Reading Mission Accomplished
It’s All About Plain Talk posted on Aug 13
Commissioner Amy Pitter wants to be sure that the information going out of DOR to taxpayers is clear and concise. If you received a bill, form or notice from the Department of Revenue and are having trouble understanding what actions you need to take, tell …Continue Reading It’s All About Plain Talk
Take a survey — Your feedback impacts how DOR does business posted on Aug 4
The Department of Revenue wants to hear from taxpayers and anyone who is advocating for taxpayers! DOR has just unveiled its new “How Are We Doing?” survey page, and we’d like you to report in on your customer service experience. This page was created to …Continue Reading Take a survey — Your feedback impacts how DOR does business