Commissioner Amy Pitter wants to be sure that the information going out of DOR to taxpayers is clear and concise.
If you received a bill, form or notice from the Department of Revenue and are having trouble understanding what actions you need to take, tell us about it.
In response to the Commissioner’s directive, DOR is taking a hard look at its written communications with the goal of simplifying correspondence to taxpayers.
If you receive a notice or letter from DOR that you don’t quite understand, mark it up with your questions, scan or take a picture of it and email it to us at firstname.lastname@example.org with any comments. Of course, be sure to remove any personal information before scanning.
DOR is taking this seriously and all feedback will be reviewed. When communications are understandable, everyone benefits. DOR believes taxpayers make up the best editing review board and will help us reach the goal of speaking plainly in every communication.
Top priority: protecting the taxpayer and the Commonwealth’s revenue posted on Oct 8
With identity theft on the rise, the Massachusetts Department of Revenue is taking new steps to combat the problem and protect taxpayers. In some cases, this means asking taxpayers to take a quiz before getting their state refund check. DOR is teaming up with LexisNexis …Continue Reading Top priority: protecting the taxpayer and the Commonwealth’s revenue
Thinking about the next step in your career? posted on Oct 3
Dust off that resume! The Department of Revenue is holding a Diversity Career Fair and your next job could be right around the corner. DOR has a number of exciting employment opportunities now available and will have more openings throughout the year. Whether you’re looking …Continue Reading Thinking about the next step in your career?
Mission Accomplished posted on Sep 15
They are two dogs with a very unique trick. Meet Fillmore and Max, a canine pair trained specifically to sniff out tobacco. The Massachusetts Department of Revenue recently teamed up with Altria representatives and their tobacco sniffing dogs for a two-day tobacco drive in an …Continue Reading Mission Accomplished