Post Content

With identity theft on the rise, the Massachusetts Department of Revenue is taking new steps to combat the problem and protect taxpayers. In some cases, this means asking taxpayers to take a quiz before getting their state refund check.

DOR is teaming up with LexisNexis to provide this new measure on top of a number of filters and other precautions already in place. LexisNexis will review selected taxpayer identity information from returns that have already passed through the Department’s own measures to further match existing records with filing information.

If a return is flagged, the taxpayer will be asked to take an online quiz within 30 days.   It only takes about two minutes to complete the quiz and will include four questions that the taxpayer would know.  When the taxpayer answers three out of the four questions correctly, DOR will continue processing the return.

Most taxpayers will get their refund as usual. DOR expects only a small percentage of taxpayers will be asked to take the additional step.

Last year, the department caught more than $24 million in fraudulent tax refund requests. DOR hopes this new partnership will further protect taxpayers and revenue before refund checks head out the door.


Written By:

Recent Posts

Connecting with Child Support Enforcement During COVID-19 posted on Mar 26

We are committed to continuing to provide services to you during this difficult time. There is lots of information on our website, but here are some of the things our customers want to know right now.  Are your offices open?  For your safety and for   …Continue Reading Connecting with Child Support Enforcement During COVID-19

Are you ready to join the DOR Team? posted on Oct 30

At the Department of Revenue, we are committed to recruiting and retaining talented people throughout the New England region. We have many positions open for a seasonal workforce to join our team. What’s a Seasonal position? Seasonal positions are essential jobs that help the Department   …Continue Reading Are you ready to join the DOR Team?

Tax Security 2.0 – A “Taxes-Security-Together” Checklist posted on Jul 16

DOR is sharing the following IRS “Taxes-Security-Together” checklist to increase awareness amongst taxpayers, and specifically tax professionals, about safeguarding private taxpayer information. The “Taxes-Security-Together” Checklist Some tax pros may routinely overlook these checklist items and others need to regularly revisit them. The steps are not   …Continue Reading Tax Security 2.0 – A “Taxes-Security-Together” Checklist