The Massachusetts Department of Revenue’s Multistate Clearinghouse Project has just received one of 10 honorable mentions for “Outstanding Information Technology Achievement in Government” in 2011 from Government Computer News magazine.
"DOR is committed to using technology to increase efficiency and effectiveness in tax collection," said Commissioner Navjeet K. Bal, "and that is accomplished in this project."
The awards were granted on the degree to which a given IT project improved an agency’s ability to operate more efficiently or serve the public more effectively. The judges, drawn from the ranks of current and former government IT officials, also looked for innovation and technology leadership in selecting this year’s winners.
The Multistate Clearinghouse Project allows six states (currently MA, RI, CT, DE, MD and NJ) to collectively exchange data and identify non-compliance cases through the clearinghouse. Close to 40 million records are loaded and processed each year in common file layouts in a data center hosted by MA DOR.
The Clearinghouse gives participating agencies more accurate and reliable data that results in improved identification and pursuit of non-compliant taxpayers. In some cases, the data finds that taxpayers have sought to comply, but have filed incorrectly when living in one state and working in another; in other cases, willful noncompliance is revealed.
The Clearinghouse provides the capacity to manage millions of records each year, a far better option for states as opposed to handling and matching data on their own, where each state would need to maintain capacity to manage tens of millions of records.
By its third year of implementation, the Clearinghouse had surpassed $17 million in additional revenue collected on combined state investments of $1.5 million, providing a significant return on investment and fostering more voluntary compliance.