Post Content

Westwood, I-95 South, New Travel Lane, November 15, 2012MassDOT Secretary and Chief Executive Officer Richard A. Davey today announced release of the MassDOT Highway Division User Satisfaction Survey. The online survey seeks to gather public input about Highway Division performance in maintaining state roadways and identifying priorities in delivering services during the next two years.

Members of the public who use Massachusetts interstate highways and numbered state roads weekly are encouraged to participate. The survey will be available through November 30 at the following web address: https://www.surveymonkey.com/s/massdothwysurvey

“We are committed to a MassDOT culture of accountability for performance, listening to our customers, and taking action to improve the user experience on state roadways and across all modes of transportation,” said Secretary Davey. “This survey is an important tool in seeking public input in measuring our progress over time.”

“We want to learn from the people who use our highways each day about what is working and where we can improve, “ said Highway Administrator Frank DePaola. “These surveys will help guide us in making future decisions about where to focus our time and resources.”

The brief survey asks users questions about Highway Division performance and priorities, including:

  • Providing accurate and timely information about road projects, highway conditions, and work zones
  • Priorities MassDOT’s Highway Division should emphasize over the next two years in maintenance, construction, and alternative modes of transportation
  • Level of satisfaction with highway maintenance and snow/ice removal

The survey includes questions about work zone safety, real-time traffic signs, service plazas and Park & Ride availability.  It also provides an opportunity for customers to submit additional comments or questions about the MassDOT Highway Division.  Administrator DePaola says MassDOT will review the survey findings and respond to areas of need identified.

Written By:

Recent Posts

MBTA Silver Line to Chelsea Approved posted on Sep 17

MBTA Silver Line to Chelsea Approved

The MassDOT Board of Directors today approved a construction contract to extend the MBTA’s increasingly popular Silver Line from East Boston to Chelsea. A project funded entirely by Governor Deval Patrick’s 2013 Transportation Finance Plan, the Silver Line will be extended past the Seaport to   …Continue Reading MBTA Silver Line to Chelsea Approved

2014 Moving Together Conference: Register Today! posted on Sep 17

2014 Moving Together Conference: Register Today!

MassDOT’s 2014 Moving Together Conference will bring together leaders working to advance healthy transportation. Are you part of the conversation that will determine the future of transportation in Massachusetts? Please join us and let your voice be heard.  The conference is scheduled as follows: Thursday,   …Continue Reading 2014 Moving Together Conference: Register Today!

Governor Patrick Announces Ruggles Station Funding posted on Sep 16

Governor Patrick Announces Ruggles Station Funding

Governor Deval Patrick joined US Secretary of Transportation Anthony Foxx to announce a $20 million federal Transportation Improvement Generating Economic Recovery (TIGER) grant to fund the Ruggles Station Commuter Rail Platform Project. Ruggles Station currently has only two platforms, limiting the number of trains that   …Continue Reading Governor Patrick Announces Ruggles Station Funding