MassDOT Secretary and Chief Executive Officer Richard A. Davey today announced release of the MassDOT Highway Division User Satisfaction Survey. The online survey seeks to gather public input about Highway Division performance in maintaining state roadways and identifying priorities in delivering services during the next two years.
Members of the public who use Massachusetts interstate highways and numbered state roads weekly are encouraged to participate. The survey will be available through November 30 at the following web address: https://www.surveymonkey.com/s/massdothwysurvey
“We are committed to a MassDOT culture of accountability for performance, listening to our customers, and taking action to improve the user experience on state roadways and across all modes of transportation,” said Secretary Davey. “This survey is an important tool in seeking public input in measuring our progress over time.”
“We want to learn from the people who use our highways each day about what is working and where we can improve, “ said Highway Administrator Frank DePaola. “These surveys will help guide us in making future decisions about where to focus our time and resources.”
The brief survey asks users questions about Highway Division performance and priorities, including:
- Providing accurate and timely information about road projects, highway conditions, and work zones
- Priorities MassDOT’s Highway Division should emphasize over the next two years in maintenance, construction, and alternative modes of transportation
- Level of satisfaction with highway maintenance and snow/ice removal
The survey includes questions about work zone safety, real-time traffic signs, service plazas and Park & Ride availability. It also provides an opportunity for customers to submit additional comments or questions about the MassDOT Highway Division. Administrator DePaola says MassDOT will review the survey findings and respond to areas of need identified.
Governor Patrick Signs “Boston Strong” License Plate Bill posted on Apr 18
Governor Deval Patrick today signed legislation creating a Massachusetts “Boston Strong” license plate. The legislation directs the Registry of Motor Vehicles to establish a license plate memorializing the victims of the Boston Marathon bombings adorned with the phrase “Boston Strong.” All proceeds from sales of …Continue Reading Governor Patrick Signs “Boston Strong” License Plate Bill
Whittier Bridge I-95 Update: River Boaters Notice posted on Apr 18
The Whittier Bridge/I-95 Improvement Project continues through the 2014 boating season. Much of the work this season to construct the new northbound span of the Whittier Bridge is taking place from the Merrimack River to the immediate east of the existing bridge. Several large barges, …Continue Reading Whittier Bridge I-95 Update: River Boaters Notice
Route 79/Braga Bridge Project Public Meeting Set posted on Apr 17
Please join MassDOT at a public meeting for an update on construction progress on the Route 79/Braga Bridge Improvements Project, as follows: Wednesday, April 30, 6:30 pm to 8:30 pm, Heritage State Park Auditorium, 200 Davol Street, Fall River The meeting will include an opportunity …Continue Reading Route 79/Braga Bridge Project Public Meeting Set