Post Content

Westwood, I-95 South, New Travel Lane, November 15, 2012MassDOT Secretary and Chief Executive Officer Richard A. Davey today announced release of the MassDOT Highway Division User Satisfaction Survey. The online survey seeks to gather public input about Highway Division performance in maintaining state roadways and identifying priorities in delivering services during the next two years.

Members of the public who use Massachusetts interstate highways and numbered state roads weekly are encouraged to participate. The survey will be available through November 30 at the following web address: https://www.surveymonkey.com/s/massdothwysurvey

“We are committed to a MassDOT culture of accountability for performance, listening to our customers, and taking action to improve the user experience on state roadways and across all modes of transportation,” said Secretary Davey. “This survey is an important tool in seeking public input in measuring our progress over time.”

“We want to learn from the people who use our highways each day about what is working and where we can improve, “ said Highway Administrator Frank DePaola. “These surveys will help guide us in making future decisions about where to focus our time and resources.”

The brief survey asks users questions about Highway Division performance and priorities, including:

  • Providing accurate and timely information about road projects, highway conditions, and work zones
  • Priorities MassDOT’s Highway Division should emphasize over the next two years in maintenance, construction, and alternative modes of transportation
  • Level of satisfaction with highway maintenance and snow/ice removal

The survey includes questions about work zone safety, real-time traffic signs, service plazas and Park & Ride availability.  It also provides an opportunity for customers to submit additional comments or questions about the MassDOT Highway Division.  Administrator DePaola says MassDOT will review the survey findings and respond to areas of need identified.

Written By:

Recent Posts

Longfellow Bridge Closure, MBTA Red Line Diversion July 8-11 posted on Jun 28

Longfellow Bridge Closure, MBTA Red Line Diversion July 8-11

MassDOT’s contractor will close the Longfellow Bridge and implement an MBTA Red Line diversion during the weekend of July 8 through July 10. The Longfellow Bridge will be closed to all vehicular traffic, except MBTA buses, from 11:00 PM on Friday, July 8, to 5:00   …Continue Reading Longfellow Bridge Closure, MBTA Red Line Diversion July 8-11

Boston: I-90 Eastbound 4th Lane Reopens at Commonwealth Avenue Bridge posted on Jun 26

Boston: I-90 Eastbound 4th Lane Reopens at Commonwealth Avenue Bridge

MassDOT today announced the restoration of a fourth lane on I-90 Eastbound from the Commonwealth Avenue bridge to the Prudential Tunnel in Boston. The restoration of four travel lanes comes after MassDOT completed safety upgrades by replacing the median system with a new jersey barrier   …Continue Reading Boston: I-90 Eastbound 4th Lane Reopens at Commonwealth Avenue Bridge

RMV: 2016 Low Number Plate Lottery Applications Now Accepted posted on Jun 25

RMV: 2016 Low Number Plate Lottery Applications Now Accepted

MassDOT Registrar of Motor Vehicles Erin Deveney announced that applications for the 2016 Low Number Plate Lottery are now being accepted online or by U.S. mail. Starting this year, for the first time ever, customers will be able to enter the lottery online by visiting:    …Continue Reading RMV: 2016 Low Number Plate Lottery Applications Now Accepted