MassDOT Secretary and Chief Executive Officer Richard A. Davey today announced release of the MassDOT Highway Division User Satisfaction Survey. The online survey seeks to gather public input about Highway Division performance in maintaining state roadways and identifying priorities in delivering services during the next two years.
Members of the public who use Massachusetts interstate highways and numbered state roads weekly are encouraged to participate. The survey will be available through November 30 at the following web address: https://www.surveymonkey.com/s/massdothwysurvey
“We are committed to a MassDOT culture of accountability for performance, listening to our customers, and taking action to improve the user experience on state roadways and across all modes of transportation,” said Secretary Davey. “This survey is an important tool in seeking public input in measuring our progress over time.”
“We want to learn from the people who use our highways each day about what is working and where we can improve, “ said Highway Administrator Frank DePaola. “These surveys will help guide us in making future decisions about where to focus our time and resources.”
The brief survey asks users questions about Highway Division performance and priorities, including:
- Providing accurate and timely information about road projects, highway conditions, and work zones
- Priorities MassDOT’s Highway Division should emphasize over the next two years in maintenance, construction, and alternative modes of transportation
- Level of satisfaction with highway maintenance and snow/ice removal
The survey includes questions about work zone safety, real-time traffic signs, service plazas and Park & Ride availability. It also provides an opportunity for customers to submit additional comments or questions about the MassDOT Highway Division. Administrator DePaola says MassDOT will review the survey findings and respond to areas of need identified.
South Coast Rail “Notice of Project Change” Public Meeting Scheduled posted on Apr 28
MassDOT will hold a public meeting on the South Coast Rail “Notice of Project Change” as follows: Thursday, May 11, 6:30 p.m. Taunton High School auditorium, 50 Williams Street, Taunton. MassDOT filed an SCR Notice of Project Change (NPC) on March 15, 2017, to adopt …Continue Reading South Coast Rail “Notice of Project Change” Public Meeting Scheduled
MBTA: Discover the Fairmount Commuter Rail Line May 8-21 posted on Apr 27
Customers of the Fairmont Commuter Rail Line will travel free of charge for a two-week period in May. Customers will be able to board at station stops from Readville to South Stations and not pay a fare between Monday, May 8, and Friday, May 21. …Continue Reading MBTA: Discover the Fairmount Commuter Rail Line May 8-21
MassDOT Proposed Capital Investment Plan Public Meetings Set posted on Apr 27
MassDOT has announced a schedule of 12 public meetings in locations across the state to present and discuss the draft MassDOT Five-Year Capital Investment Plan (CIP) Update. Public input received at the meetings from May 15 to May 24 will be considered before the CIP …Continue Reading MassDOT Proposed Capital Investment Plan Public Meetings Set