MassDOT Secretary and Chief Executive Officer Richard A. Davey today announced release of the MassDOT Highway Division User Satisfaction Survey. The online survey seeks to gather public input about Highway Division performance in maintaining state roadways and identifying priorities in delivering services during the next two years.
Members of the public who use Massachusetts interstate highways and numbered state roads weekly are encouraged to participate. The survey will be available through November 30 at the following web address: https://www.surveymonkey.com/s/massdothwysurvey
“We are committed to a MassDOT culture of accountability for performance, listening to our customers, and taking action to improve the user experience on state roadways and across all modes of transportation,” said Secretary Davey. “This survey is an important tool in seeking public input in measuring our progress over time.”
“We want to learn from the people who use our highways each day about what is working and where we can improve, “ said Highway Administrator Frank DePaola. “These surveys will help guide us in making future decisions about where to focus our time and resources.”
The brief survey asks users questions about Highway Division performance and priorities, including:
- Providing accurate and timely information about road projects, highway conditions, and work zones
- Priorities MassDOT’s Highway Division should emphasize over the next two years in maintenance, construction, and alternative modes of transportation
- Level of satisfaction with highway maintenance and snow/ice removal
The survey includes questions about work zone safety, real-time traffic signs, service plazas and Park & Ride availability. It also provides an opportunity for customers to submit additional comments or questions about the MassDOT Highway Division. Administrator DePaola says MassDOT will review the survey findings and respond to areas of need identified.
Central Artery Ramp Parcel Study Public Meeting posted on Mar 31
MassDOT and The Boston Redevelopment Authority (BRA) invite you to attend the 5th public meeting on the Central Artery Ramp Parcel Study. The next public meeting will be held on Wednesday, April 15, 2015 from 6:00-8:00 P.M. in the BRA Board Room (9th Floor), Boston …Continue Reading Central Artery Ramp Parcel Study Public Meeting
MBTA: Fitchburg Line Weekend Service Suspension posted on Mar 27
The MBTA has issued a Service Alert: No Weekend Service on the commuter rail Fitchburg Main Line for the period from April 25th, 2015 through November 22nd, 2015. The suspension of weekend service will allow construction of major improvements on the Fitchburg Main Line to …Continue Reading MBTA: Fitchburg Line Weekend Service Suspension
Employers Honored for Excellence in Commuter Options posted on Mar 26
The efforts of more than 170 Massachusetts businesses, colleges, and universities, who promote active, healthy, and sustainable commute options, were celebrated today for helping Massachusetts to reduce traffic congestion, to promote healthy lifestyles, and benefit the environment. The Massachusetts Excellence in Commuter Options (ECO) Awards …Continue Reading Employers Honored for Excellence in Commuter Options