Post Content

TruckMassDOT Secretary and CEO Richard A. Davey and Highway Administrator Frank DePaola today joined legislative leaders and State Police to welcome MAPFRE USA President and CEO Jaime Tamayo to unveil MassDOT’s new Highway Assistance Patrol incident response vehicles sponsored by MAPFRE | Commerce Insurance and celebrate ten years together assisting Massachusetts motorists.

MassDOT’s Highway Assistance Patrol and Incident Response Vehicles will now be assisting commuters on Interstate 93/O’Neill Tunnel running through Boston, as well as at the Tobin Bridge, Ted Williams Tunnels, Sumner and Callahan Tunnels. This is in addition to existing service in Greater Boston, Worcester, Springfield and seasonal service on Cape Cod.

“We are pleased to expand our unique public/private partnership with MAPFRE | Commerce Insurance,” said MassDOT Secretary and CEO Richard A. Davey. “Together we are able to remain focused on customer service and safety.”

The newly branded MAPFRE | Commerce Insurance incident response trucks, flatbed trucks with a red and white cab, represent a change for motorists who may be accustomed to seeing MassDOT’s yellow incident response vehicles in the Metropolitan Highway System. The mission to assist motorists with car trouble and quickly clear incidents that impede traffic remains the same.

“Seconds count when you are dealing with a roadway incident, especially within the tunnel system,” said MassDOT Highway Administrator Frank DePaola. “We want to users of the tunnel system to know these MAPFRE | Commerce Insurance branded vehicles will now be coming to their aid and offering quick, professional service.”

Responding to more than 30,000 incidents annually, the Patrol has had a decisive impact on (i) moving vulnerable drivers and their disabled vehicles out of harm’s way  (ii) reducing secondary accidents by quickly clearing lane-blocking vehicles that endanger on-going traffic (iii) reducing congestion (iv) lowering the number of travel delays and (v) reducing harmful carbon monoxide emissions from stalled traffic.

MAPFRE | Commerce Insurance’s renewed sponsorship of the program provides $1.875 million in revenue to MassDOT over the 2 and 1/2-years of the new contract. These funds will help expand the patrol routes to cover I-93 and the downtown tunnels that run through Boston in addition to patrolling the surrounding metro area, as well as provide necessary program improvements such as upgraded vehicles with high-reflectivity vehicle wrapping, which provides better visibility to motorists awaiting help.

Written By:

Recent Posts

Route 79/Braga Bridge Project Traffic Update posted on Oct 30

Route 79/Braga Bridge Project Traffic Update

MassDOT will begin implementing traffic changes for the next stage of construction for the Route 79/Braga Bridge Project on Wednesday, November 12. The following changes will be implemented in a phased approach through the middle of December: Vehicles on Route 79/138 (Broadway) bound for Interstate   …Continue Reading Route 79/Braga Bridge Project Traffic Update

RMV: Promise to Customers posted on Oct 28

RMV: Promise to Customers

Today, MassDOT Secretary & CEO Richard A. Davey and MassDOT Registrar of Motor Vehicles Celia J. Blue offered a 10 point promise to RMV customers. The reimagining effort comprises current, ongoing and future initiatives that the RMV has in development to better the Registry experience.   …Continue Reading RMV: Promise to Customers

November E-ZPass Sign Up: Chelsea, Everett posted on Oct 28

November E-ZPass Sign Up: Chelsea, Everett

MassDOT is encouraging motorists to join E-ZPass with All-Electronic Tolling now in place on the Tobin Bridge and expanding statewide within the next two years. The E-ZPass Street Team will be enrolling new customers in the E-ZPass throughout the Fall season. The E-ZPass Van schedule   …Continue Reading November E-ZPass Sign Up: Chelsea, Everett