Post Content

TruckMassDOT Secretary and CEO Richard A. Davey and Highway Administrator Frank DePaola today joined legislative leaders and State Police to welcome MAPFRE USA President and CEO Jaime Tamayo to unveil MassDOT’s new Highway Assistance Patrol incident response vehicles sponsored by MAPFRE | Commerce Insurance and celebrate ten years together assisting Massachusetts motorists.

MassDOT’s Highway Assistance Patrol and Incident Response Vehicles will now be assisting commuters on Interstate 93/O’Neill Tunnel running through Boston, as well as at the Tobin Bridge, Ted Williams Tunnels, Sumner and Callahan Tunnels. This is in addition to existing service in Greater Boston, Worcester, Springfield and seasonal service on Cape Cod.

“We are pleased to expand our unique public/private partnership with MAPFRE | Commerce Insurance,” said MassDOT Secretary and CEO Richard A. Davey. “Together we are able to remain focused on customer service and safety.”

The newly branded MAPFRE | Commerce Insurance incident response trucks, flatbed trucks with a red and white cab, represent a change for motorists who may be accustomed to seeing MassDOT’s yellow incident response vehicles in the Metropolitan Highway System. The mission to assist motorists with car trouble and quickly clear incidents that impede traffic remains the same.

“Seconds count when you are dealing with a roadway incident, especially within the tunnel system,” said MassDOT Highway Administrator Frank DePaola. “We want to users of the tunnel system to know these MAPFRE | Commerce Insurance branded vehicles will now be coming to their aid and offering quick, professional service.”

Responding to more than 30,000 incidents annually, the Patrol has had a decisive impact on (i) moving vulnerable drivers and their disabled vehicles out of harm’s way  (ii) reducing secondary accidents by quickly clearing lane-blocking vehicles that endanger on-going traffic (iii) reducing congestion (iv) lowering the number of travel delays and (v) reducing harmful carbon monoxide emissions from stalled traffic.

MAPFRE | Commerce Insurance’s renewed sponsorship of the program provides $1.875 million in revenue to MassDOT over the 2 and 1/2-years of the new contract. These funds will help expand the patrol routes to cover I-93 and the downtown tunnels that run through Boston in addition to patrolling the surrounding metro area, as well as provide necessary program improvements such as upgraded vehicles with high-reflectivity vehicle wrapping, which provides better visibility to motorists awaiting help.

Written By:

Recent Posts

Gill-Montague Bridge Rehabilitation Celebrated posted on Aug 25

Gill-Montague Bridge Rehabilitation Celebrated

Secretary and CEO Stephanie Pollack and Highway Administrator Thomas J. Tinlin joined Director of Governor Charles Baker’s Western Massachusetts Office Michael Knapik, Senate President Stanley C. Rosenberg, state and local officials today in Turners Falls to celebrate the complete rehabilitation of the Avenue A Bridge   …Continue Reading Gill-Montague Bridge Rehabilitation Celebrated

All Electronic Tolling Coming: How to Sign Up for EZPass posted on Aug 24

All Electronic Tolling Coming: How to Sign Up for EZPass

In late October, MassDOT is scheduled to activate All Electronic Tolling on I-90 and the Boston tunnels. All Electronic Tolling has been in place for vehicles since July 2014 on the Tobin Bridge. To ensure drivers pay the lowest possible toll rate inside Massachusetts, drivers   …Continue Reading All Electronic Tolling Coming: How to Sign Up for EZPass

All Electronic Tolling Fare Structure Public Meetings Set posted on Aug 23

All Electronic Tolling Fare Structure Public Meetings Set

The Massachusetts Department of Transportation is convening public hearings on toll structure changes within I-90, (the Massachusetts Turnpike), and the Metropolitan Highway System, which includes the Boston tunnels and the Tobin Memorial Bridge. The proposed changes include changes in the toll collection gantry locations and   …Continue Reading All Electronic Tolling Fare Structure Public Meetings Set