Potholes are the inevitable result of winter and early spring moisture and the freeze-thaw cycle. MassDOT crews throughout the Commonwealth are prepared each day to repair potholes that can damage vehicles and delay traffic.
We also appreciate the public’s help in telling us about pothole locations on state roads so that repairs can be made as quickly as possible.
Potholes result as water from snow and rain seeps into small cracks in the roadway surface. As temperatures drop, the water freezes and expands, making the cracks larger until potholes form. Heavy traffic, pavement age, vehicle weights, and snow and ice operations contribute to the problem.
Crews make two types of repairs, depending on temperature and road conditions. A temporary “cold patch” is used at lower temperatures during late winter. Hot mix asphalt is applied at higher temperatures as a long-term fix.
MassDOT works closely with public safety officers and city and town officials to monitor potholes. We also appreciate reports from drivers.
If you see a pothole, please call MassDOT at 857-DOT-INFO (857-368-4636), Toll Free at 877-MA-DOT-GOV (877-623-6846), or visit our online contact information web page to send us an e-mail.