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Pothole Repair, Route 24, Canton-Randolph 3, March 12, 2013MassDOT announced the launch of a new website to track the repair of potholes in the Worcester area.

The website displays real-time information about highway pothole repairs in District 3 of the Highway Division, which is located in the central part of the state.

The Pothole Repair Dashboard website is available at: www.mass.gov/massdot/potholes (Please bookmark or favorite this link). However, the link does not work on a mobile device.

The website captures real-time information about the date, location, size and cost of each pothole repair, and displays the information on a map and in easy-to-read tables.

“MassDOT’s use of the pothole repair pilot program allows highway personnel to make informed data-driven decisions when allocating resources for roadway maintenance and resurfacing,” said Highway Administrator Thomas J. Tinlin. “This is a great example of how MassDOT continues to use data and technology to help us make better decisions on infrastructure repairs and to provide accurate travel conditions to the public.”

The new website, which was created in April, also allows the public to monitor highway roadway maintenance spending.

“This new tool will showcase how dollars are being spent and the progress being made. The Highway Division prides itself on customer service and we believe this tool illustrates the daily efforts of our staff to provide safe roadways for the traveling public in a transparent way,” said Administrator Tinlin.

Highway Division District 3 staff developed the website idea and helped implemented the pages for the site which is a “pilot” and may be expanded to other areas of the Commonwealth and may be expanded so customers can access the information via a mobile app.

Members of the public are encouraged to continue to report potholes that are on state-owned roads to the MassDOT Highway Call Center at 857-368-3500 or to send an email to dot.feedback@state.ma.us. Potholes on locally-owned roads should be reported to that community.

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