Davey will oversee the Commonwealth’s 15 Regional Transit Authorities and MassDOT’s freight and passenger rail program. As part of his Administrator responsibilities, Governor Patrick and Secretary Mullan will recommend that Davey also serve as MBTA General Manager, pending approval by the MassDOT Board at a special board meeting later this week.
Davey will succeed William Mitchell who served as Acting Rail and Transit Administrator and Acting MBTA GM. Mitchell will return to his prior role as MBTA General Counsel and continue to play a major role in transportation reform implementation.
Davey is an experienced rail and transit manager who currently serves as General Manager at the Massachusetts Bay Commuter Railroad (MBCR), the company which operates and maintains MBTA commuter rail service, the 5th largest in the U.S. At MBCR, Davey initiated programs that improved operations and safety, strengthened customer service and changed the culture within the company.
Due to Davey’s focus on operations, safety and customer service, customer complaints dropped 40% in 2009 from 2008.
MassDOT and the MBTA in the past six months have strengthened customer service for T riders by:
- Updating MBTA system maps and for the first time ever including key bus routes.
- Extending discounted student Charlie Card hours during school days for youth travel to and from school.
- Investing federal stimulus ARRA funds in stations, tracks, bus service and station bicycle facilities.
- Launching the nationally recognized Open Data Initiative and Developers Page.
MBTA Debuts Performance Dashboard 2.0 posted on Jul 29
The MBTA has launched the next phase of the Performance Dashboard that tracks daily reliability levels of the four subway lines and all 170 bus routes. Responding to customer requests, the Performance Dashboard 2.0 now delivers performance trends over time. The updated dashboard also added …Continue Reading MBTA Debuts Performance Dashboard 2.0
RMV Unveils New Driver’s License and Security Features posted on Jul 26
The Massachusetts Registry of Motor Vehicles today unveiled a new Driver’s License and Mass ID design to be phased in over 5 years at no additional cost to customers. Last updated in 2010, the designs include new security features better protecting the identity of customers …Continue Reading RMV Unveils New Driver’s License and Security Features
Governor Baker Signs REAL ID Compliance Legislation posted on Jul 26
Governor Charlie Baker has signed bipartisan legislation to ensure Massachusetts’ compliance with the federal REAL ID Act, while adopting public safety standards so the Commonwealth’s citizens can continue to enter federal buildings and board domestic flights and ensuring that state credentials are issued to residents …Continue Reading Governor Baker Signs REAL ID Compliance Legislation