Post Content

MBTA Bus Stop E Link 2020The MBTA launched a first-of-its-kind pilot that brings real-time bus information beyond major transit hubs, to individual bus stops. The solar-powered electronic ink (E Ink) signs are located at eighteen bus stops in several Boston neighborhoods as well as stops in Chelsea, Everett, Cambridge, Watertown, and Belmont.

Each sign provides stop-specific information, including bus arrival times, service alerts, and nearby modes or routes. The signs can also display information in the event that snow or other weather-related circumstances impact service.

“Almost a third of our customers use MBTA buses on a daily basis. They deserve the same quality of real-time information as our subway and commuter rail customers,” said MBTA General Manager Steve Poftak. “The new E Ink signs are a first step to providing real-time information to even more customers in the future.”

The MBTA’s bus network spans more than fifty cities and towns, and is comprised of over 7,500 individual bus stops. The vast majority of stops have no direct connection to power, which creates a significant challenge to providing real-time information at bus stops. Recognizing that real-time information is among the most frequently requested amenities at bus stops, this pilot’s goal is to better understand whether this technology is a viable solution for delivering real-time information at bus stops on a larger scale.

E Ink signage at the Washington Ave @ Broadway bus stop in Chelsea.

The signs are powered entirely by solar energy, displaying real-time information through a software application built in-house by the MBTA’s Customer Technology Department. The signs are located at eighteen high-ridership stops that were individually screened for sufficient solar exposure.

This pilot builds on the success of a previous effort to test several types of E Ink signs along the D Branch of the Green Line. Under that 2017 initiative, signs were monitored for performance, durability, and customer value. Based on the results of that program, the MBTA initiated a new procurement to deploy E Ink signs, which led to the selection of S&A Fleetwatch that installed the E Ink signs.

Bus stops involved in the pilot can be found at mbta.com/EInkMap.

The E Ink pilot is a facet of the MBTA’s Better Bus Project, which is a major component of the MBTA’s efforts to improve bus service and the system as a whole. The Better Bus Project is a key component of the MBTA’s $8 billion, five-year investment program with the goal of Building a Better T.

For more information, please visit  mbta.com/EInkMap

Written By:

Tags:

Recent Posts

RMV encouraging customers to renew expired inspection stickers posted on Feb 19

RMV encouraging customers to renew expired inspection stickers

QUINCY – The Massachusetts Registry of Motor Vehicles (RMV) is ramping up customer communication efforts to encourage anyone driving one of over 584,000 registered vehicles with an expired Massachusetts’ inspection sticker on their vehicle’s front windshield to make a plan to get their annual inspection   …Continue Reading RMV encouraging customers to renew expired inspection stickers

MassDOT issues Presidents Day travel advisory posted on Feb 12

BOSTON – The Massachusetts Department of Transportation (MassDOT) is advising the public that on Monday, February 15, Presidents’ Day, state government offices will be closed including the Registry of Motor Vehicles Customer Service Center locations. MassDOT encourages anyone traveling during this holiday period to monitor roadway   …Continue Reading MassDOT issues Presidents Day travel advisory

Partnerships give a lift to RMV’s “Senior Days” program posted on Feb 11

Partnerships give a lift to RMV's "Senior Days" program

The Registry of Motor Vehicles “Senior Days” program has been connecting older adults with information and resources on available assistance during the pandemic thanks to a partnership with the Executive Office of Elder Affairs, the Massachusetts Healthy Aging Collaborative, and the state’s Aging Service Access   …Continue Reading Partnerships give a lift to RMV’s “Senior Days” program