It could have been a very costly day after Christmas for one T rider named Carolyn. That is, until MBTA Bus Driver Dank Combs got involved and went out of his way to offer a helping hand to a customer in need.
In a letter of thanks to the MBTA, Carolyn wrote that she was on Combs' Route 77 bus that runs from Arlington Heights to Cambridge on Saturday afternoon, December 26, when she discovered her black pocket book- filled with drivers license, credit cards, and other personal items- was missing.
Combs, a seven-year veteran T driver, became aware of Carolyn's problem and that she had been shopping at a local grocery store. Carolyn says without hesitation, Combs at the first opportunity went to a phone at the route bus garage and called the store. The missing pocket book had been found there and was waiting to be picked up. Carolyn says Combs resumed his route- right on time- and dropped her off at the market to retrieve her belongings.
"I am personally indebted to Mr. Combs," she said. "Driver Combs represents the role of goodwill ambassadorship both personally and professionally." The Channel 7 story is here.
RMV Launches Campaign: Skip the Line, Go Online! posted on Oct 1
The MassDOT Registry of Motor Vehicles today launched a campaign to promote its MassRMV.com online registration and license renewal services as the agency prepares to process more than 1.32 million renewals before December 31, 2015. “Performing a registration or license renewal on MassRMV.com takes minutes,” …Continue Reading RMV Launches Campaign: Skip the Line, Go Online!
Lexington Route 2 Bridges: As Construction Advances, So Does Environmental Protection posted on Sep 30
MassDOT is not only replacing bridges for the Route 2/I-95 Bridge Replacement Project in Lexington, it’s also taking steps to ensure the surrounding environment is protected and improved (see the project map on our website). “Greening” measures will safeguard a key neighbor of the construction …Continue Reading Lexington Route 2 Bridges: As Construction Advances, So Does Environmental Protection
Brockton: West Elm Street Project Groundbreaking Celebrated posted on Sep 29
MassDOT Highway Administrator Thomas J. Tinlin today joined Brockton Mayor Bill Carpenter along with state and local elected officials to celebrate the groundbreaking for the West Elm Street Roadway Reconstruction Project. The $3.7 million project will improve traffic control and enhance safety along a nearly …Continue Reading Brockton: West Elm Street Project Groundbreaking Celebrated