Customer service and accessibility for customers of all abilities are top priorities at the MBTA. To date in 2010, the T reports its systemwide elevators and escalators are working properly at extremely high levels.
The T's 136 elevators are working at the 99.78% level in 2010, including at least five days in which all 100% of the elevators were working all day without interruption. So far this year, MBTA escalators have functioned properly at the 98.67% level.
Learn more about the MBTA commitment to accessible public transportation.
MBTA: New Customer Service Enhancements posted on Apr 24
The MBTA this week rolled out customer service enhancements that make public transit even easier to use: real-time arrival information for the Red, Orange & Blue Lines is now available at mbta.com, the Bus Countdown Clock system has been activated at Dudley station and the …Continue Reading MBTA: New Customer Service Enhancements
I-90 Pru Tunnel Work Scheduled: April 26-27 posted on Apr 22
Today, the Massachusetts Convention Center Authority (MCCA) and MassDOT announced the fourth and final weekend of lane restrictions on the Massachusetts Turnpike associated with the removal of the I-90 Prudential Tunnel ceiling in Boston. Due to the faster-than-anticipated progress on the ceiling removal, the fourth …Continue Reading I-90 Pru Tunnel Work Scheduled: April 26-27
Fall River: Route 79/Braga Bridge Project Demolition posted on Apr 22
MassDOT contractors beginning today as part of the Route 79/Braga Bridge Improvements Project will remove the portion of the elevated Route 79 over the intersection of Anawan Street/Pocasset Street and Davol Street. The work will take place today, Tuesday, April 22 through Friday, April 25. …Continue Reading Fall River: Route 79/Braga Bridge Project Demolition