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MBTA Green Line D-branch customers will board at the front door only during weekends, holidays, and off-peak hours beginning Tuesday, April 17.
Front door only fare collection is already in effect on other branches of the Green Line.
During peak hours of 6:30-9:30 am and 3:30-7:00 pm, customers will be able to board at the side and rear doors with a pre-loaded CharlieCard, CharlieTicket, or valid pass.
This past winter, the MBTA began conducting monthly "fare blitzes" in an effort to enforce the collection of all fares and to remind customers that they should be paying their fare to ride the system. The front door only policy will assist the MBTA's ongoing effort to enforce the collection of all transit fares.
Persons with disabilities and customers with strollers will be allowed to exit through the side and rear doors.
Customers are encouraged to have pre-loaded CharlieCards, CharlieTickets, and valid passes prior to boarding in order to avoid delays during fare collection. Learn more about CharlieCard and Ticket sales at the MBTA website.
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Glad to hear that people will be able to board via all doors during rush hours. A few questions/suggestions: – Will there be signage at stations to let people know about this policy (when they must board via front doors vs when they can board via all doors if they’ve pre-paid)? – Some clarification at the stations about how and when to use the validation machines would be helpful. For example, if I have a CharlieCard with a monthly pass and plan to board via the side or rear, do I need to pre-pay using one of the validation machines and then carry the receipt with me? – Some sort of signage or markings on the platform as to where the front doors of each of the train cars will be could be helpful, for example saying “BOARD HERE”, particularly at off-peak times. It’s can be confusing to know where to wait, especially if one is not a regular user of that station. ———————————————————————— Thanks. Yes, signage to explain the policy is being installed on the D line where relevant as it was on other Green Line branches.
Is there a page on the MBTA website which lists all of the procedures and rules for boarding on the Green Line? ————————————————————————– The posted news summary provides necessary information. Specific additional questions should be directed to the MBTA. Cstomers at above-ground stations on the Green Line’s D-branch must board at the front door only during weekends, holidays, and off-peak hours. Front door only fare collection is already in effect on other branches of the Green Line. During peak hours, which are defined as 6:30 a.m.- 9:30 a.m. and from 3:30 p.m. – 7:00 p.m., customers will be able to board at the side and rear doors with a pre-loaded CharlieCard, CharlieTicket, or valid pass. D-Branch Customers Board and Depart from the Front Door Only Locations: Above-ground stations on the Green Line’s D-branch When: • Weekends • Holidays • Off-peak hours (Peak periods are defined as 6:30 a.m. – 9:30 a.m. and from 3:30 p.m. – 7:00 p.m.) Reminders: Persons with disabilities and customers with strollers will be allowed to exit through the side and rear doors. Customers are encouraged to have pre-loaded CharlieCards, CharlieTickets, and valid passes prior to boarding in order to avoid delays during fare collection.
Some clarification at the stations about how and when to use the validation machines would be helpful. For example, if I have a CharlieCard with a monthly pass and plan to board via the side or rear, do I need to pre-pay using one of the validation machines and then carry the receipt with me? – Some sort of signage or markings on the platform as to where the front doors of each of the train cars will be could be helpful Taxi Sacramento
What about Charlie’s other question? “If I have a CharlieCard with a monthly pass and plan to board via the side or rear, do I need to pre-pay using one of the validation machines and then carry the receipt with me?”