The Safety Hotline will be checked several times per day to ensure that any reported hazard is assessed and addressed as quickly as possible.
Hotline callers will be asked to provide detailed information about the nature and location of the hazard or safety concern. Employee callers may remain anonymous or leave contact information. An MBTA Safety Department representative will respond.
The MBTA strives every day to ensure that all employees are working in a safe and healthy environment. As required by existing rules, employees should contact the Dispatcher, the nearest Official, or their Supervisor if they encounter anything that is an immediate danger to employees or customers.
As always, MBTA customers with concerns or questions are asked to call MBTA Customer Support:
Monday – Friday: 6:30a.m.-8p.m., Saturday-Sunday: 7:30a.m. – 6p.m.
Or visit MBTA Customer Support online to submit comments.
Employers Honored for Excellence in Commuter Options posted on Mar 26
The efforts of more than 170 Massachusetts businesses, colleges, and universities, who promote active, healthy, and sustainable commute options, were celebrated today for helping Massachusetts to reduce traffic congestion, to promote healthy lifestyles, and benefit the environment. The Massachusetts Excellence in Commuter Options (ECO) Awards …Continue Reading Employers Honored for Excellence in Commuter Options
Longfellow Bridge: “Salt and Pepper” Towers Work posted on Mar 26
MassDOT on Saturday, March 28 will begin preparing to dismantle the downstream “salt and pepper” towers as part of the Longfellow Bridge Restoration Project. MassDOT’s contractor, White-Skanska-Consigli JV (WSC), coordinated with the cities of Cambridge and Boston as well as the MBTA to begin dismantling …Continue Reading Longfellow Bridge: “Salt and Pepper” Towers Work
Work Zone Safety Awareness: “Expect the Unexpected” posted on Mar 25
MassDOT joins local, state and federal transportation officials in observing the 2015 National Work Zone Safety Awareness Week, Monday-Friday, March 23-27, and Massachusetts will be focusing on the month of April as Work Zone Safety Awareness Month. With the start of highway construction season, this …Continue Reading Work Zone Safety Awareness: “Expect the Unexpected”