The Safety Hotline will be checked several times per day to ensure that any reported hazard is assessed and addressed as quickly as possible.
Hotline callers will be asked to provide detailed information about the nature and location of the hazard or safety concern. Employee callers may remain anonymous or leave contact information. An MBTA Safety Department representative will respond.
The MBTA strives every day to ensure that all employees are working in a safe and healthy environment. As required by existing rules, employees should contact the Dispatcher, the nearest Official, or their Supervisor if they encounter anything that is an immediate danger to employees or customers.
As always, MBTA customers with concerns or questions are asked to call MBTA Customer Support:
Monday – Friday: 6:30a.m.-8p.m., Saturday-Sunday: 7:30a.m. – 6p.m.
Or visit MBTA Customer Support online to submit comments.
I-495 Highway Safety Program Announced posted on Nov 20
MassDOT and the Massachusetts State Police announced the establishment of a new Highway Safety Corridor Program for I-495 through the towns of Chelmsford, Westford, Littleton, Boxborough, Bolton, and Berlin. The program posts public safety signs that read, “Highway Safety Corridor / Laws Strictly Enforced” at …Continue Reading I-495 Highway Safety Program Announced
Robin Chase Appointed to MassDOT Board posted on Nov 19
Governor Deval Patrick today appointed Robin Chase to the Massachusetts Department of Transportation (MassDOT) Board of Directors. Chase is the founder and former CEO of Zipcar, the largest car-sharing company in the world, Buzzcar, a car-sharing marketplace in France and GoLoco, an online ridesharing community. …Continue Reading Robin Chase Appointed to MassDOT Board
McGrath Boulevard Project Working Group Meeting posted on Nov 18
MassDOT has assembled a working group for the McGrath Boulevard Project including residents, business owners and other local stakeholders. The purpose of the working group is to inform and advise MassDOT on important community issues affecting the development of a design for the McGrath Boulevard …Continue Reading McGrath Boulevard Project Working Group Meeting