The Safety Hotline will be checked several times per day to ensure that any reported hazard is assessed and addressed as quickly as possible.
Hotline callers will be asked to provide detailed information about the nature and location of the hazard or safety concern. Employee callers may remain anonymous or leave contact information. An MBTA Safety Department representative will respond.
The MBTA strives every day to ensure that all employees are working in a safe and healthy environment. As required by existing rules, employees should contact the Dispatcher, the nearest Official, or their Supervisor if they encounter anything that is an immediate danger to employees or customers.
As always, MBTA customers with concerns or questions are asked to call MBTA Customer Support:
Monday – Friday: 6:30a.m.-8p.m., Saturday-Sunday: 7:30a.m. – 6p.m.
Or visit MBTA Customer Support online to submit comments.
RMV: 2016 Low Number Plate Lottery Applications Now Accepted posted on Jun 25
MassDOT Registrar of Motor Vehicles Erin Deveney announced that applications for the 2016 Low Number Plate Lottery are now being accepted online or by U.S. mail. Starting this year, for the first time ever, customers will be able to enter the lottery online by visiting: …Continue Reading RMV: 2016 Low Number Plate Lottery Applications Now Accepted
Casey Arborway Project Public Meeting Set posted on Jun 24
MassDOT has scheduled a fourth Casey Arborway Project Construction Update Meeting as follows: Wednesday, June 29, 6:30-8:30 PM, Boston English High School Auditorium 144 McBride Street, Jamaica Plain The purpose of this meeting will be to provide the community with an update on the progress …Continue Reading Casey Arborway Project Public Meeting Set
Milestone Nears: Longfellow Bridge “Salt and Pepper” Towers Restoration posted on Jun 23
MassDOT announced that the restoration of the iconic “salt and pepper” towers of the historic Longfellow Bridge will be complete in late July. The downstream towers have been replaced on the bridge, and barges are transporting the last stones for installation on them. The capstones …Continue Reading Milestone Nears: Longfellow Bridge “Salt and Pepper” Towers Restoration