The Safety Hotline will be checked several times per day to ensure that any reported hazard is assessed and addressed as quickly as possible.
Hotline callers will be asked to provide detailed information about the nature and location of the hazard or safety concern. Employee callers may remain anonymous or leave contact information. An MBTA Safety Department representative will respond.
The MBTA strives every day to ensure that all employees are working in a safe and healthy environment. As required by existing rules, employees should contact the Dispatcher, the nearest Official, or their Supervisor if they encounter anything that is an immediate danger to employees or customers.
As always, MBTA customers with concerns or questions are asked to call MBTA Customer Support:
Monday – Friday: 6:30a.m.-8p.m., Saturday-Sunday: 7:30a.m. – 6p.m.
Or visit MBTA Customer Support online to submit comments.
Route 2/I-95 Bridge Project: Intelligent Innovation posted on May 29
It may not be obvious to drivers on Route 2 or I-95 in Lexington, but some of the construction vehicles at the Route 2/I-95 Bridge Replacement Project site are anything but ordinary. The project is one of three that the Massachusetts Department of Transportation (MassDOT) …Continue Reading Route 2/I-95 Bridge Project: Intelligent Innovation
MassDOT RMV AAA Partnership: Hadley posted on May 28
Today, Governor Charlie Baker joined MassDOT Registrar of Motor Vehicles Erin Deveney and executives from AAA Northeast (AAA NE) in Hadley to announce the latest AAA Registry Services location to begin providing RMV license and registration renewal services to members. “Today marks the doubling of …Continue Reading MassDOT RMV AAA Partnership: Hadley
Secretary Pollack Welcomes July COMTO National Meeting to Boston posted on May 27
MassDOT Secretary & CEO Stephanie Pollack is pleased to welcome the Conference Of Minority Transportation Officials (COMTO) 44th National Meeting & Training Conference to Boston, July 11–14, 2015. Secretary Pollack joins Boston Mayor Martin J. Walsh as Honorary Chairs of the Conference. In addition to …Continue Reading Secretary Pollack Welcomes July COMTO National Meeting to Boston