Post Content

MBTA Blue Line Aquarium Station
As part of his focus on safety, MBTA General Manager Richard Davey today announced a new MBTA Safety Hotline for employees, in order to provide an immediate means to voice safety concerns.

The Safety Hotline will be checked several times per day to ensure that any reported hazard is assessed and addressed as quickly as possible. 

Hotline callers will be asked to provide detailed information about the nature and location of the hazard or safety concern. Employee callers may remain anonymous or leave contact information.  An MBTA Safety Department representative will respond.

The MBTA strives every day to ensure that all employees are working in a safe and healthy environment.  As required by existing rules, employees should contact the Dispatcher, the nearest Official, or their Supervisor if they encounter anything that is an immediate danger to employees or customers.

As always, MBTA customers with concerns or questions are asked to call MBTA Customer Support:

617-222-3200
TTY 617-222-5146
Monday – Friday: 6:30a.m.-8p.m., Saturday-Sunday: 7:30a.m. – 6p.m.

Or visit MBTA Customer Support online to submit comments. 

Written By:

Recent Posts

MassDOT Research and Materials Lab is LEED Gold Certified posted on Feb 22

MassDOT Research and Materials Lab is LEED Gold Certified

MassDOT is pleased to announce that the MassDOT Research and Materials Lab in Hopkinton has been nationally recognized for its environmentally-friendly features. This MassDOT facility, designed by Elkus Manfredi Architects and constructed in 2016, has achieved MassDOT’s first Leadership in Energy and Environmental Design (LEED) Gold   …Continue Reading MassDOT Research and Materials Lab is LEED Gold Certified

MassDOT Highlights Bicycle and Pedestrian Statewide Accomplishments posted on Feb 20

MassDOT Highlights Bicycle and Pedestrian Statewide Accomplishments

Throughout 2017, MassDOT worked to improve and increase the infrastructure for bicycle and pedestrian travel across the state, and those efforts were recognized nationally. In November, Massachusetts ranked the fourth most bicycle-friendly state in the nation by the League of American Bicyclists.  The report card   …Continue Reading MassDOT Highlights Bicycle and Pedestrian Statewide Accomplishments

MassDOT Innovation & Tech Transfer Exchange: April 10-11 posted on Feb 20

MassDOT Innovation & Tech Transfer Exchange: April 10-11

MassDOT’s annual Innovation & Tech Transfer Exchange transportation conference is set for April 10-11, DCU Center, Worcester. The Exchange is the largest Innovation and Mobility Exchange in Massachusetts. The 2018 event will include the Massachusetts Community Transportation Coordination Conference and feature a full-scale indoor Complete   …Continue Reading MassDOT Innovation & Tech Transfer Exchange: April 10-11