Post Content

MBTA Blue Line Aquarium Station
As part of his focus on safety, MBTA General Manager Richard Davey today announced a new MBTA Safety Hotline for employees, in order to provide an immediate means to voice safety concerns.

The Safety Hotline will be checked several times per day to ensure that any reported hazard is assessed and addressed as quickly as possible. 

Hotline callers will be asked to provide detailed information about the nature and location of the hazard or safety concern. Employee callers may remain anonymous or leave contact information.  An MBTA Safety Department representative will respond.

The MBTA strives every day to ensure that all employees are working in a safe and healthy environment.  As required by existing rules, employees should contact the Dispatcher, the nearest Official, or their Supervisor if they encounter anything that is an immediate danger to employees or customers.

As always, MBTA customers with concerns or questions are asked to call MBTA Customer Support:

617-222-3200
TTY 617-222-5146
Monday – Friday: 6:30a.m.-8p.m., Saturday-Sunday: 7:30a.m. – 6p.m.

Or visit MBTA Customer Support online to submit comments. 

Written By:

Recent Posts

MassDOT Continuing Snow and Ice Operations posted on Dec 9

MassDOT Continuing Snow and Ice Operations

MassDOT is continuing its snow and ice removal operations throughout Saturday evening and into the overnight hours and is continuing to remind members of the public to minimize travel if possible, exercise safe driving behavior, and make safe and informed decisions before heading out onto   …Continue Reading MassDOT Continuing Snow and Ice Operations

MassDOT Weekend Winter Weather Preparations posted on Dec 8

MassDOT Weekend Winter Weather Preparations

MassDOT advises the public that with snowfall expected Saturday, motorists are advised to minimize travel where possible, consider public transportation, and make informed and safe decisions before heading out onto the roadways. “The weather forecast is calling for snow to begin on Saturday morning, mix   …Continue Reading MassDOT Weekend Winter Weather Preparations

Boston: MassDOT Closes Lease Agreement for Fenway Center Development Project posted on Dec 8

Boston: MassDOT Closes Lease Agreement for Fenway Center Development Project

The Baker-Polito Administration’s Department of Transportation today announced that after nearly two decades of discussions, it has closed on a lease agreement for Phase I of the Fenway Center Development Project, allowing for construction to begin immediately on two buildings which will contain rental housing   …Continue Reading Boston: MassDOT Closes Lease Agreement for Fenway Center Development Project