The Safety Hotline will be checked several times per day to ensure that any reported hazard is assessed and addressed as quickly as possible.
Hotline callers will be asked to provide detailed information about the nature and location of the hazard or safety concern. Employee callers may remain anonymous or leave contact information. An MBTA Safety Department representative will respond.
The MBTA strives every day to ensure that all employees are working in a safe and healthy environment. As required by existing rules, employees should contact the Dispatcher, the nearest Official, or their Supervisor if they encounter anything that is an immediate danger to employees or customers.
As always, MBTA customers with concerns or questions are asked to call MBTA Customer Support:
Monday – Friday: 6:30a.m.-8p.m., Saturday-Sunday: 7:30a.m. – 6p.m.
Or visit MBTA Customer Support online to submit comments.
Governor Patrick: Recommendation to Build MBTA Subway Cars in Massachusetts posted on Oct 21
Governor Deval Patrick today announced that the MBTA will present to the MassDOT Board of Directors the recommended company to manufacture and deliver 284 new subway cars for the Red and Orange Lines, replacing decades-old vehicles. Joined by MassDOT Secretary & CEO Richard A. Davey …Continue Reading Governor Patrick: Recommendation to Build MBTA Subway Cars in Massachusetts
Students Restore Historic Massachusetts Public Works Truck posted on Oct 21
A 1947 Ford dump truck with the proud historic logo “Massachusetts Department of Public Works” is now being restored by students at Bristol/Plymouth Regional Technical School in Taunton. MassDOT Secretary of Transportation Richard Davey visited the school to check on the students’ work and the …Continue Reading Students Restore Historic Massachusetts Public Works Truck
Celtics Forward Jared Sullinger Says: Sign Up for a Celtics Plate! posted on Oct 20
The Registry of Motor Vehicles’ new Boston Haymarket Center received a special visitor today: Boston Celtics forward Jared Sullinger. “Sully” joined Registrar Celia Blue to greet visitors, meet the staff, and encourage customers to sign up for the Boston Celtics Specialty License Plate. The Celtics …Continue Reading Celtics Forward Jared Sullinger Says: Sign Up for a Celtics Plate!