The Safety Hotline will be checked several times per day to ensure that any reported hazard is assessed and addressed as quickly as possible.
Hotline callers will be asked to provide detailed information about the nature and location of the hazard or safety concern. Employee callers may remain anonymous or leave contact information. An MBTA Safety Department representative will respond.
The MBTA strives every day to ensure that all employees are working in a safe and healthy environment. As required by existing rules, employees should contact the Dispatcher, the nearest Official, or their Supervisor if they encounter anything that is an immediate danger to employees or customers.
As always, MBTA customers with concerns or questions are asked to call MBTA Customer Support:
Monday – Friday: 6:30a.m.-8p.m., Saturday-Sunday: 7:30a.m. – 6p.m.
Or visit MBTA Customer Support online to submit comments.
Community Transit Grant Applications Show Significant Increase posted on Mar 5
The MassDOT Rail & Transit Division’s Community Transit Grant Program for Fiscal Year 2016 has received more than 90 applications, a 50% increase compared to last year. Applications were due on March 2. The Community Transit Grant Program provides financial assistance through the Federal Transit …Continue Reading Community Transit Grant Applications Show Significant Increase
Methuen Rotary I-93 Project Update posted on Mar 4
MassDOT’s $66.4 million Methuen Rotary Reconstruction Project on I-93 at Routes 110 and 113 is moving forward during winter 2015. During the month of March, the following activities will continue on I-93 at Routes 110 and 113: Removal of contaminated soil at mitigation area …Continue Reading Methuen Rotary I-93 Project Update
MassDOT Aeronautics: 2015 Aviation Art Contest Winners posted on Mar 3
The MassDOT Aeronautics Division held the Massachusetts State level judging of the 2015 International Aviation Art Contest, with this year’s theme, “World Air Games”. The World Air Games will be held in Dubai in 2015. During 12 days, spectators will see world class competitions and …Continue Reading MassDOT Aeronautics: 2015 Aviation Art Contest Winners