The Safety Hotline will be checked several times per day to ensure that any reported hazard is assessed and addressed as quickly as possible.
Hotline callers will be asked to provide detailed information about the nature and location of the hazard or safety concern. Employee callers may remain anonymous or leave contact information. An MBTA Safety Department representative will respond.
The MBTA strives every day to ensure that all employees are working in a safe and healthy environment. As required by existing rules, employees should contact the Dispatcher, the nearest Official, or their Supervisor if they encounter anything that is an immediate danger to employees or customers.
As always, MBTA customers with concerns or questions are asked to call MBTA Customer Support:
Monday – Friday: 6:30a.m.-8p.m., Saturday-Sunday: 7:30a.m. – 6p.m.
Or visit MBTA Customer Support online to submit comments.
RMV: New Boston Branch Location, Low Number Lottery Drawing posted on Aug 28
MassDOT Registrar of Motor Vehicles Celia J. Blue announced the annual low number license plate lottery drawing will be held on September 10 at the RMV’s soon-to-open new Boston branch, Haymarket Center at 136 Blackstone Street. “As we move our operations to a new Boston …Continue Reading RMV: New Boston Branch Location, Low Number Lottery Drawing
Labor Day Weekend Travel: Plan Ahead! posted on Aug 27
MassDOT encourages motorists to plan ahead for safe travel during the upcoming Labor Day holiday weekend. Heaviest Labor Day traffic on I-90 is expected Thursday and Friday westbound and Monday afternoon-evening eastbound. The number of toll transactions on the Turnpike from Weston to the New …Continue Reading Labor Day Weekend Travel: Plan Ahead!
Boston: I-90 Construction Update posted on Aug 26
MassDOT contractors in August and September continue the preparation work to improve the median and Commonwealth Avenue Bridge substructure on Interstate 90 in Boston. The left lanes in both Eastbound and Westbound directions on I-90 from west of the Prudential tunnel to the Commonwealth Avenue …Continue Reading Boston: I-90 Construction Update