The Safety Hotline will be checked several times per day to ensure that any reported hazard is assessed and addressed as quickly as possible.
Hotline callers will be asked to provide detailed information about the nature and location of the hazard or safety concern. Employee callers may remain anonymous or leave contact information. An MBTA Safety Department representative will respond.
The MBTA strives every day to ensure that all employees are working in a safe and healthy environment. As required by existing rules, employees should contact the Dispatcher, the nearest Official, or their Supervisor if they encounter anything that is an immediate danger to employees or customers.
As always, MBTA customers with concerns or questions are asked to call MBTA Customer Support:
Monday – Friday: 6:30a.m.-8p.m., Saturday-Sunday: 7:30a.m. – 6p.m.
Or visit MBTA Customer Support online to submit comments.
NHTSA Safety Reminder: Never Leave a Child Alone in a Car posted on Jul 31
The National Highway Traffic Safety Administration and partners today are raising awareness about heatstroke, one of the leading causes of death among children. The NHTSA says at least 17 children have already died this year from vehicular heatstroke. Heatstroke is the leading cause of non-crash …Continue Reading NHTSA Safety Reminder: Never Leave a Child Alone in a Car
Fore River Bridge Project Milestone posted on Jul 29
The Fore River Bridge Replacement Project in Quincy-Weymouth continues during the summer of 2014 with installation of the permanent bridge components along with a new milestone: arrival of the new bridge steel sections. The view above shows the progress made at the Quincy tower location. …Continue Reading Fore River Bridge Project Milestone
Green Line Extension: Public Meeting July 31 posted on Jul 28
A City of Somerville and MBTA Green Line Extension Public Meeting regarding Medford Street Bridge construction has been scheduled for the following: Thursday, July 31, 6:00pm, Public Safety Building, 220 Washington Street, Somerville. Green Line Extension construction is underway and will involve periodic traffic impacts …Continue Reading Green Line Extension: Public Meeting July 31