MBTA General Manager Richard Davey visited the West Natick Commuter Rail Station today to demonstrate the new and easy way to pay for parking at T lots. The visit is also the latest stop on his "Join the GM" series of sessions along with his senior staff to listen to customers' questions and concerns.
Beginning Friday, July 23, a simpler system for parking lot payments will allow daily commuters and visitors to use their mobile phones and an online account to pay for parking at MBTA lots.
Customers parking in MBTA-owned and operated lots with existing cash honor boxes will be able to pay for parking online or via phone while in their cars or once they board a train, bus, or commuter boat.
As part of a new partnership with Parkmobile USA, customers can visit www.mbta.parkmobile.com and enroll in the new program for free, and have access to their on-line accounts 24 hours a day/7 days a week. T riders can also download a mobile app.
Once registered, customers can use the mobile app, the internet, a text message or a phone call to pay for parking. TTY service is also available. The phone number will be displayed on signs at MBTA parking facilities.
The new service will be available for 23,733 parking spaces at nearly 70 MBTA-owned lots with existing cash honor boxes. In the weeks ahead the T will work to expand the new system to lots that are not operated by the MBTA. Only two U.S. transit systems offer more parking spaces than the MBTA.
Learn more about the new service.