A rider can use any mobile phone to make a schedule request and get an immediate text response. For example, bus riders can text “MBTA Bus [stop ID]” to 266266. The stop ID is available at www.coocoo.com/MBTA.
The real-time text message pilot will be expanded to additional MBTA bus routes and commuter rail trains in the coming weeks. CooCoo’s text-based service is available free of charge to commuters. The MBTA will receive a modest portion of revenues generated by advertising linked to the service.
CooCoo, a New York-based company, also has partnerships with the Long Island Railroad, Metro North Rail Road and New Jersey Transit, with further expansion planned.
The CooCoo partnership is the latest innovative step by the MBTA to provide customers with real-time information about bus and train location and arrival. The U.S. Department of Transportation last month pointed to the MBTA as a transit agency leading the way nationally in these initiatives.
Visit the MBTA App Showcase to check out the latest apps built by independent developers at no cost to the T that help customers know where the next bus or train is located and when it will arrive.
MBTA Debuts Performance Dashboard 2.0 posted on Jul 29
The MBTA has launched the next phase of the Performance Dashboard that tracks daily reliability levels of the four subway lines and all 170 bus routes. Responding to customer requests, the Performance Dashboard 2.0 now delivers performance trends over time. The updated dashboard also added …Continue Reading MBTA Debuts Performance Dashboard 2.0
RMV Unveils New Driver’s License and Security Features posted on Jul 26
The Massachusetts Registry of Motor Vehicles today unveiled a new Driver’s License and Mass ID design to be phased in over 5 years at no additional cost to customers. Last updated in 2010, the designs include new security features better protecting the identity of customers …Continue Reading RMV Unveils New Driver’s License and Security Features
Governor Baker Signs REAL ID Compliance Legislation posted on Jul 26
Governor Charlie Baker has signed bipartisan legislation to ensure Massachusetts’ compliance with the federal REAL ID Act, while adopting public safety standards so the Commonwealth’s citizens can continue to enter federal buildings and board domestic flights and ensuring that state credentials are issued to residents …Continue Reading Governor Baker Signs REAL ID Compliance Legislation