A rider can use any mobile phone to make a schedule request and get an immediate text response. For example, bus riders can text “MBTA Bus [stop ID]” to 266266. The stop ID is available at www.coocoo.com/MBTA.
The real-time text message pilot will be expanded to additional MBTA bus routes and commuter rail trains in the coming weeks. CooCoo’s text-based service is available free of charge to commuters. The MBTA will receive a modest portion of revenues generated by advertising linked to the service.
CooCoo, a New York-based company, also has partnerships with the Long Island Railroad, Metro North Rail Road and New Jersey Transit, with further expansion planned.
The CooCoo partnership is the latest innovative step by the MBTA to provide customers with real-time information about bus and train location and arrival. The U.S. Department of Transportation last month pointed to the MBTA as a transit agency leading the way nationally in these initiatives.
Visit the MBTA App Showcase to check out the latest apps built by independent developers at no cost to the T that help customers know where the next bus or train is located and when it will arrive.
MassDOT Secretary Announces MBTA Leadership Team posted on Jul 30
Today, MassDOT Secretary Stephanie Pollack announced Brian Shortsleeve will serve as the Chief Administrator for the MBTA, working alongside the newly appointed Fiscal and Management Control Board (FMCB), interim General Manager Frank DePaola, who will continue in his current role focusing solely on operations and …Continue Reading MassDOT Secretary Announces MBTA Leadership Team
MBTA Orange Line Service Alert: Suspension of Weekend Service August 1-2 posted on Jul 29
The MBTA has scheduled necessary track maintenance activities on the Orange Line for this weekend, Saturday, August 1st and Sunday, August 2nd. Weekend service will be suspended between Forest Hills and Ruggles Stations. During the suspension of service, work crews will remove and replace rail …Continue Reading MBTA Orange Line Service Alert: Suspension of Weekend Service August 1-2
Longfellow Bridge: August Closures Update posted on Jul 29
The Longfellow Bridge Rehabilitation Project moves forward with demolition work that will require bridge closures. MassDOT’s contractor, White-Skanska-Consigli JV (WSC), will periodically close the Longfellow Bridge to all vehicular traffic beginning on Saturday, August 1 through Friday, August 21. The closures are necessary to safely …Continue Reading Longfellow Bridge: August Closures Update