Sponsored by Mass Bay Credit Union, Charlie will be visiting areas of the city to help promote the T and thank commuters and visitors.
“By making Charlie one of the most ubiquitous figures in Greater Boston, more and more people will experience the benefits of using a CharlieCard,” said Acting MBTA General Manager Jonathan Davis. “In addition to making public transportation easy to use, the CharlieCard offers customers the lowest bus and subway fares.”
“We’ve always supported public transportation in the city and the hard working people of the MBTA,” says Mass Bay Credit Union’s CEO John Thomas. “We’re happy to help bring Charlie back to Boston to thank those who use the T. We think that Charlie will be a great asset to the transportation system.”
Charlie will also be on hand Saturday, August 25th from 10 am to 12 pm at an MBTA Customer Appreciation Event on the Concourse at Downtown Crossing where the new CharlieCard Store is located.
By consolidating customer services in a convenient and centralized location, (moving operations from the space-constrained Back Bay and Harvard Square offices to the new CharlieCard store) the MBTA can now efficiently serve Reduced Fare customers in a more comfortable atmosphere. Customers seeking a Senior Pass, Transportation Access Pass (TAP), or Blind Access Pass can now obtain the required photo ID in an air-conditioned and fully accessible service center in the concourse of the subway station.
MBTA: South Boston Bus Stop Improvement Program posted on Sep 3
In consultation with the South Boston local elected officials, the MBTA is pleased to announce preliminary planning for South Boston bus stop and service improvements. Goals for the effort include the following: • Enhance service reliability • Reduce overcrowding at bus stops • Optimize bus …Continue Reading MBTA: South Boston Bus Stop Improvement Program
RMV Introduces Free WiFI at Eight Busiest Branches posted on Sep 2
The Massachusetts Registry of Motor Vehicles today announced the availability of free in-branch WiFi service for customers performing transactions at eight branch locations across the Commonwealth. The RMV is offering this amenity as part of its effort to enhance customer service and modernize branch operations. …Continue Reading RMV Introduces Free WiFI at Eight Busiest Branches
Plan Ahead for Holiday Weekend Travel posted on Sep 1
MassDOT encourages motorists to plan ahead for safe travel during the upcoming Labor Day holiday weekend. Heaviest Labor Day traffic on I-90 is expected Thursday and Friday westbound and Monday afternoon-evening eastbound. Based on the number of toll transactions on the Turnpike from Weston to …Continue Reading Plan Ahead for Holiday Weekend Travel