Post Content

Celia BlueMassDOT Secretary and CEO Richard A. Davey today appointed Celia Blue as Registrar of Motor Vehicles. Blue replaces Rachel Kaprielian, who was appointed by Governor Deval Patrick as Secretary of Labor and Workforce Development.

Blue is currently the MassDOT Assistant Secretary for Performance Management and Innovation, where she worked closely with each division to develop and implement performance management systems. She previously served as Deputy Registrar for the Registry of Motor Vehicles and was responsible for oversight of the RMV’s customer service operations.

“Celia has spearheaded numerous successful innovation initiatives and led our efforts to make performance management more transparent and accountable to the public,” said Secretary Davey. “As a former Deputy Registrar with private sector experience, she is uniquely qualified to lead the RMV.”   

Under Celia’s leadership as Deputy Registrar working with Registrar Kaprielian, customer wait times at RMV branches and the call center were reduced. Blue was also instrumental in the implementation of the RMV’s innovative partnership with AAA.

She previously served as a Commissioner of the former Massachusetts Aeronautics Commission and worked in the private sector in leadership roles focusing on customer service, operational management and small businesses management.

Blue holds a Bachelor of Science degree from Worcester State College and a Masters in Business Administration degree from Anna Maria College.  She has been recognized for her leadership, commitment and dedication to making Boston a more inclusive city and serves on the boards of several civic and community organizations in Central and Eastern Massachusetts.

“I also wish to congratulate Rachel Kaprielian on her appointment as Secretary of Labor and Workforce Development,” said Secretary Davey. “She can be proud of her accomplishments as Registrar in bringing a customer focus to the RMV, and I know she will bring the same vision, energy, and commitment to her new role.”

During Kaprielian’s tenure, the RMV implemented significant expansion of the Registry’s online branch along with an innovative customer service plan working with sister transportation agencies, municipalities and local delegations to build new branches in rent-free public spaces.

Written By:

Recent Posts

RMV: New Boston Branch Location, Low Number Lottery Drawing posted on Aug 28

RMV: New Boston Branch Location, Low Number Lottery Drawing

MassDOT Registrar of Motor Vehicles Celia J. Blue announced the annual low number license plate lottery drawing will be held on September 10 at the RMV’s soon-to-open new Boston branch, Haymarket Center at 136 Blackstone Street. “As we move our operations to a new Boston   …Continue Reading RMV: New Boston Branch Location, Low Number Lottery Drawing

Labor Day Weekend Travel: Plan Ahead! posted on Aug 27

Labor Day Weekend Travel: Plan Ahead!

MassDOT encourages motorists to plan ahead for safe travel during the upcoming Labor Day holiday weekend. Heaviest Labor Day traffic on I-90 is expected Thursday and Friday westbound and Monday afternoon-evening eastbound.  The number of toll transactions on the Turnpike from Weston to the New   …Continue Reading Labor Day Weekend Travel: Plan Ahead!

Boston: I-90 Construction Update posted on Aug 26

Boston: I-90 Construction Update

MassDOT contractors in August and September continue the preparation work to improve the median and Commonwealth Avenue Bridge substructure on Interstate 90 in Boston. The left lanes in both Eastbound and Westbound directions on I-90 from west of the Prudential tunnel to the Commonwealth Avenue   …Continue Reading Boston: I-90 Construction Update