Post Content

Celia BlueMassDOT Secretary and CEO Richard A. Davey today appointed Celia Blue as Registrar of Motor Vehicles. Blue replaces Rachel Kaprielian, who was appointed by Governor Deval Patrick as Secretary of Labor and Workforce Development.

Blue is currently the MassDOT Assistant Secretary for Performance Management and Innovation, where she worked closely with each division to develop and implement performance management systems. She previously served as Deputy Registrar for the Registry of Motor Vehicles and was responsible for oversight of the RMV’s customer service operations.

“Celia has spearheaded numerous successful innovation initiatives and led our efforts to make performance management more transparent and accountable to the public,” said Secretary Davey. “As a former Deputy Registrar with private sector experience, she is uniquely qualified to lead the RMV.”   

Under Celia’s leadership as Deputy Registrar working with Registrar Kaprielian, customer wait times at RMV branches and the call center were reduced. Blue was also instrumental in the implementation of the RMV’s innovative partnership with AAA.

She previously served as a Commissioner of the former Massachusetts Aeronautics Commission and worked in the private sector in leadership roles focusing on customer service, operational management and small businesses management.

Blue holds a Bachelor of Science degree from Worcester State College and a Masters in Business Administration degree from Anna Maria College.  She has been recognized for her leadership, commitment and dedication to making Boston a more inclusive city and serves on the boards of several civic and community organizations in Central and Eastern Massachusetts.

“I also wish to congratulate Rachel Kaprielian on her appointment as Secretary of Labor and Workforce Development,” said Secretary Davey. “She can be proud of her accomplishments as Registrar in bringing a customer focus to the RMV, and I know she will bring the same vision, energy, and commitment to her new role.”

During Kaprielian’s tenure, the RMV implemented significant expansion of the Registry’s online branch along with an innovative customer service plan working with sister transportation agencies, municipalities and local delegations to build new branches in rent-free public spaces.

Written By:

Recent Posts

MBTA: Weekend Commuter Boat Service Returns May 28 posted on May 26

MBTA: Weekend Commuter Boat Service Returns May 28

MassDOT weekend commuter boat service will be provided for the third year between Hingham, Hull, Georges Island, Grape Island and Boston. The service begins Memorial Day weekend and will continue through the Labor Day weekend. “Commuter ferry service on the weekends during the two previous   …Continue Reading MBTA: Weekend Commuter Boat Service Returns May 28

Boston: Commonwealth Avenue Bridge Project Community Meeting posted on May 26

Boston: Commonwealth Avenue Bridge Project Community Meeting

MassDOT has scheduled a community meeting for the Commonwealth Avenue Bridge Reconstruction Project as follows:   Thursday, June 2, 6:00 PM to 8:00 PM, Jacob Sleeper Auditorium (CGS 129), Boston University, 871 Commonwealth Avenue. The Commonwealth Avenue Bridge Reconstruction Project will replace the existing superstructure   …Continue Reading Boston: Commonwealth Avenue Bridge Project Community Meeting

Plan Ahead for Memorial Day Weekend Travel posted on May 24

Plan Ahead for Memorial Day Weekend Travel

MassDOT encourages travelers to plan ahead and travel safely during the Memorial Day holiday weekend.  The heaviest traffic is observed during Thursday, Friday, and Monday afternoons and early evenings.  Drivers are encouraged to make travel plans accordingly and if possible avoid peak traffic volumes between   …Continue Reading Plan Ahead for Memorial Day Weekend Travel