Post Content

rmv_logoThe Massachusetts Registry of Motor Vehicles (RMV) is cautioning customers to make sure that they are using the official MassDOT RMV website Mass.gov/RMV when they are trying to renew a license or registration, schedule a road test, or process any transaction online. Customers may inadvertently come across unofficial third-party websites or “mimic sites” that advertise similar services but have no affiliation with the RMV.

Customers can use the helpful hints listed below to determine whether the website they are using is the official site for the Massachusetts Registry of Motor Vehicles.

  • Massachusetts uses the abbreviation “RMV.” Any website using the phrase “Department of Motor Vehicles” or “DMV” should be avoided.
  • Make sure the Commonwealth’s seal is located somewhere on the page. This will help ensure that it is an official government website. If it cannot be found, customers should leave the site immediately.
  • The Registry will never charge a customer to check the status of a license, registration, or title. If the site requires payment to access this information, it is an unsecured mimic site.
  • At Mass.gov/RMV, a customer will never be charged to access Registry forms and information, but unofficial third-party sites may charge for this service. Their information is also not guaranteed to be accurate.
  • The Registry never charges for address changes. If a customer uses a mimic site, the change cannot be guaranteed to have actually gone through.

Any information on these third-party websites may not be accurate, and any details or payments that customers submit may not be secure. The RMV is not responsible for the content or actions taken by these sites. For more information on the dangers of third-party services, visit the Mass.gov/RMV.

If you have additional questions, contact the Office of Consumer Affairs and Business Regulation by calling the Consumer Hotline at (617) 973-8787, or toll-free in MA at (888) 283-3757 Monday through Friday from 9:00 a.m., to 4:30 p.m.

Written By:

Tags:

Recent Posts

MassDOT Board Approves Danvers Route 128 Bridge Replacement Project posted on Sep 16

MassDOT Board Approves Danvers Route 128 Bridge Replacement Project

The Massachusetts Department of Transportation (MassDOT) Board of Directors today approved the awarding of a contract of approximately $21.5 million to replace the bridge that carries Route 128 north and southbound over the Waters River in Danvers. “MassDOT has worked closely with the local community   …Continue Reading MassDOT Board Approves Danvers Route 128 Bridge Replacement Project

Baker-Polito Administration Celebrates Beginning of Chelsea Commuter Rail Construction posted on Sep 16

Baker-Polito Administration Celebrates Beginning of Chelsea Commuter Rail Construction

Governor Charlie Baker, MassDOT Secretary and CEO Stephanie Pollack, and MBTA General Manager Steve Poftak joined municipal leaders, elected officials, and local stakeholder groups gathered to celebrate the beginning of construction of the brand new, relocated Chelsea Commuter Rail Station. “Relocating and upgrading the Chelsea   …Continue Reading Baker-Polito Administration Celebrates Beginning of Chelsea Commuter Rail Construction

MassDOT, MAPFRE Insurance Reminder: Child Passenger Safety Week posted on Sep 13

MassDOT, MAPFRE Insurance Reminder: Child Passenger Safety Week

MassDOT and MAPFRE Insurance advocate for safe driving practices and at this time of year, with back to school and Child Passenger Safety Week, it is a good opportunity to check your vehicle. Child Passenger Safety Week is September 15th to the 21st, with the   …Continue Reading MassDOT, MAPFRE Insurance Reminder: Child Passenger Safety Week