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rmv-leominster-aaa-november-2017The Massachusetts Department of Transportation Registry of Motor Vehicles (RMV), in partnership with AAA Northeast (AAA), announced today that the Leominster AAA Branch, located 20 Commercial Road, now offers select RMV license and registration services for AAA members.

“MassDOT is pleased to expand its partnership with AAA with the opening of this Registry service location at AAA’s Leominster location,” said Transportation Secretary and CEO Stephanie Pollack. “The collaboration with AAA is just another way the Registry of Motor Vehicles is improving its customer service, giving AAA members another option to have some transactions done in-person, in addition to steps the Registry has done in renovating service locations, shortening wait times and offering many services online.”

With the addition of Leominster, AAA Registry services are now available at 30 AAA locations across the Commonwealth.  AAA Northeast already offers RMV services at branches in Acton, Auburn, Burlington, Fairhaven, Framingham, Franklin, Haverhill, Lawrence, Lowell, Marlborough, Newburyport, Newton, North Reading, Pittsfield, Peabody, Quincy, Raynham, Rockland, Saugus, Somerset, South Attleboro, South Dennis, Tewksbury, Waltham, Westwood, and Worcester.  AAA Pioneer Valley offers services in Hadley, Springfield, and West Springfield.

Registrar of Motor Vehicles Erin Deveney and AAA Northeast Senior Vice President, Public/ Government Affairs and New Business Development Lloyd Albert were joined by the Mayor of Leominster Dean Mazzarella and other state and local officials today to share remarks about the new Registry services available at the Leominster location.

“The Registry and AAA have worked together to identify additional service locations that will be beneficial to our shared customers,” said Registrar Deveney. “We hope that RMV customers who are AAA members will visit the AAA branch to conduct convenient Registry transactions.”

“AAA has been a mainstay here in Leominster for many years, said Mayor Mazzarella.  “We are happy to have them as part of our community to serve their local members and to welcome members from the region into our city.  A big thank you to AAA for their continued commitment to the Leominster area.”

AAA Northeast Senior Vice President Lloyd Albert added, “The launch of the Leominster AAA/RMV location marks yet another milestone in enhanced choice and convenience for AAA members and consumers across the Commonwealth.  AAA Northeast sincerely values its partnership with the RMV, and looks forward to expanding services to additional AAA offices in Massachusetts during the next few months.”

At designated AAA Registry services locations, AAA members can perform select transactions including: driver’s license and ID renewals, duplicate licenses or IDs, registration renewals, duplicate registrations, duplicate titles, and registration transfers.  AAA offers its members weekday and Saturday RMV transaction options.  For more information, visit www.AAA.com/registry.

The RMV is making strides to build an industry-leading, customer-centered environment for individual and commercial customers, as well as for business and government partners.  The RMV recently opened new offices in Leominster, Lawrence, New Bedford, and Springfield; and the Brockton Service Center was completely remodeled while remaining open.  These new service center sites will ensure adequate access, parking, and customer intake capability, with an overall improved design to support customer needs.

With a strong commitment to a personalized customer service experience, the RMV enables customer mobility and supports consumer safety.  Customers are encouraged to visit www.MassRMV.com to process over 25 transactions, access checklists and “Get Ready to Go,” and sign-up to receive RMV News.  For the latest Registry updates and information, follow the RMV on Twitter @MassRMV.

 

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