The MassDOT Board of Directors has unanimously approved a contract for the design, development and installation of a new operating system to serve the next generation of Registry of Motor Vehicles customers.
The 63-month contract awarded to Deloitte Consulting LLC not to exceed $76.8 million includes all costs to create and implement a new system, which will save an estimated $19 million dollars or more each year- a return on investment of approximately six years.
“The Board vote today is a win for our customers,” MassDOT Secretary and CEO Richard A. Davey. “This modernization project will revolutionize the way our customers interact with us. Their time spent in line and on the phone will be reduced and we will use technology to make each customer’s Registry profile readily accessible and easy to understand.”
The existing 27-year old COBOL-based system, known as ALARS (Automated Licensing and Registration System), is pushed to the limit as it handles seven million transactions each day.
“This investment is one that will increase the ease of doing business with the Registry,” said Registrar of Motor Vehicles Rachel Kaprielian. “Modernization will allow us to better respond to the needs of our customers and business partners and give us a system that can adapt to new administrative, legislative and regulatory changes like never before.”
The new system will also evaluate staff and branch performance, provide reliable revenue collection and distribution, improve information sharing with law enforcement, and expand services conducted by our business partners in the vehicle sales and insurance industries.
Visit the RMV online today to perform many basic license and registration transaction.
Lexington: Route 2 Bridges Project Update posted on Aug 21
MassDOT next week will begin preparations to replace the Route 2 Bridges over I-95 in Lexington by implementing a traffic shift on Route 2 east and westbound. The work to prepare for the shift requires lane closures from 8:00 PM each night to 5:00 AM …Continue Reading Lexington: Route 2 Bridges Project Update
Governor Patrick Announces Knowledge Corridor Line Purchase posted on Aug 20
Governor Deval Patrick today announced an agreement in principle allowing the Commonwealth to purchase the Knowledge Corridor rail line between East Northfield and Springfield from Pan Am Southern, a joint venture of Pan Am and Norfolk Southern. The 49-mile segment of rail is currently undergoing …Continue Reading Governor Patrick Announces Knowledge Corridor Line Purchase
Morton Street Bridge Opens Ahead of Schedule posted on Aug 19
MassDOT announced the successful opening of the new Morton Street Bridge in Mattapan more than a full day ahead of the already accelerated schedule. The original structurally deficient bridge carrying Morton Street over the MBTA commuter rail tracks closed on Friday, August 8 for final …Continue Reading Morton Street Bridge Opens Ahead of Schedule