Post Content

RMV renew
The MassDOT Board of Directors has unanimously approved a contract for the design, development and installation of a new operating system to serve the next generation of Registry of Motor Vehicles customers.

The 63-month contract awarded to Deloitte Consulting LLC not to exceed $76.8 million includes all costs to create and implement a new system, which will save an estimated $19 million dollars or more each year- a return on investment of approximately six years.

“The Board vote today is a win for our customers,” MassDOT Secretary and CEO Richard A. Davey. “This modernization project will revolutionize the way our customers interact with us. Their time spent in line and on the phone will be reduced and we will use technology to make each customer’s Registry profile readily accessible and easy to understand.”

The existing 27-year old COBOL-based system, known as ALARS (Automated Licensing and Registration System), is pushed to the limit as it handles seven million transactions each day.

“This investment is one that will increase the ease of doing business with the Registry,” said Registrar of Motor Vehicles Rachel Kaprielian. “Modernization will allow us to better respond to the needs of our customers and business partners and give us a system that can adapt to new administrative, legislative and regulatory changes like never before.”

The new system will also evaluate staff and branch performance, provide reliable revenue collection and distribution, improve information sharing with law enforcement, and expand services conducted by our business partners in the vehicle sales and insurance industries. 

Visit the RMV online today to perform many basic license and registration transaction.

Written By:

Recent Posts

MassDOT, AAA Northeast Announce New RMV Service Location in Peabody posted on Sep 26

MassDOT, AAA Northeast Announce New RMV Service Location in Peabody

The Massachusetts Department of Transportation Registry of Motor Vehicles (RMV), in partnership with AAA Northeast (AAA), announced today the most recent AAA service location to offer select RMV license and registration services to AAA members.  AAA members can now visit the North Shore Peabody office   …Continue Reading MassDOT, AAA Northeast Announce New RMV Service Location in Peabody

MBTA: Blue Hill Avenue Station Project Public Meeting Set posted on Sep 22

MBTA: Blue Hill Avenue Station Project Public Meeting Set

The MBTA on Wednesday, October 5, will present design details, project benefits, bid date/process, construction phasing and construction schedule of its Blue Hill Avenue Station project. A public meeting has been scheduled as follows: Wednesday, October 5, 6:00 PM, Mattapan Branch Library, 1350 Blue Hill   …Continue Reading MBTA: Blue Hill Avenue Station Project Public Meeting Set

Arsenal Street Corridor Study Public Meeting Set posted on Sep 22

Arsenal Street Corridor Study Public Meeting Set

Please join the Massachusetts Department of Transportation for a Public Information Meeting on the Arsenal Street Corridor Study as follows: Tuesday, October 4, 6:00 PM to 8:00 PM, Watertown Middle School, Auditorium & Cafeteria, 68 Waverly Avenue, Watertown MassDOT is studying the Arsenal Street Corridor in   …Continue Reading Arsenal Street Corridor Study Public Meeting Set