Post Content

RMV renew
The MassDOT Board of Directors has unanimously approved a contract for the design, development and installation of a new operating system to serve the next generation of Registry of Motor Vehicles customers.

The 63-month contract awarded to Deloitte Consulting LLC not to exceed $76.8 million includes all costs to create and implement a new system, which will save an estimated $19 million dollars or more each year- a return on investment of approximately six years.

“The Board vote today is a win for our customers,” MassDOT Secretary and CEO Richard A. Davey. “This modernization project will revolutionize the way our customers interact with us. Their time spent in line and on the phone will be reduced and we will use technology to make each customer’s Registry profile readily accessible and easy to understand.”

The existing 27-year old COBOL-based system, known as ALARS (Automated Licensing and Registration System), is pushed to the limit as it handles seven million transactions each day.

“This investment is one that will increase the ease of doing business with the Registry,” said Registrar of Motor Vehicles Rachel Kaprielian. “Modernization will allow us to better respond to the needs of our customers and business partners and give us a system that can adapt to new administrative, legislative and regulatory changes like never before.”

The new system will also evaluate staff and branch performance, provide reliable revenue collection and distribution, improve information sharing with law enforcement, and expand services conducted by our business partners in the vehicle sales and insurance industries. 

Visit the RMV online today to perform many basic license and registration transaction.

Written By:

Recent Posts

Whittier Bridge/I-95 Project Traffic Update posted on Sep 19

Whittier Bridge/I-95 Project Traffic Update

Work on the Whittier Bridge/I-95 Project in Newburyport and Amesbury will require extended lane closure hours beginning next week. Beginning on Monday, September 22, the hours of daytime construction will extend the I-95 Northbound right lane closure the associated right lane closure on I-95 Northbound   …Continue Reading Whittier Bridge/I-95 Project Traffic Update

Take the Clean Air Challenge! Join Us September 22-26 posted on Sep 18

Take the Clean Air Challenge! Join Us September 22-26

Massachusetts travelers will improve air-quality by choosing more sustainable transportation options during the Massachusetts Clean Air Challenge (formerly Car-Free Week). This year, Massachusetts challenges you to explore your commuting options and Shift Your Mode from September 22nd-26th. By trying greener modes including carpooling, vanpooling, bicycling,   …Continue Reading Take the Clean Air Challenge! Join Us September 22-26

MBTA Silver Line to Chelsea Approved posted on Sep 17

MBTA Silver Line to Chelsea Approved

The MassDOT Board of Directors today approved a construction contract to extend the MBTA’s increasingly popular Silver Line from East Boston to Chelsea. A project funded entirely by Governor Deval Patrick’s 2013 Transportation Finance Plan, the Silver Line will be extended past the Seaport to   …Continue Reading MBTA Silver Line to Chelsea Approved