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At Governor Deval Patrick's direction today, March 2, the RMV rescinded the $5 branch counter fee on licensing and registration transactions.  MassDOT RMV customers are still encouraged to use the Registry of Motor Vehicles online branch for license and registration transactions.  

MassDOT today introduced five new reasons why it pays for customers to use the Registry of Motor Vehicle's online branch, mail-in registration and automated phone services.

Beginning March 1, 2010, customers can avoid a $5 branch counter fee on licensing and registration transactions by using the RMV’s online services for most of their Registry needs. The branch counter fee will apply to the following services: 

    * Renew your driver's license (every other renewal period)
    * Get a duplicate driver's license
    * Renew or duplicate MA ID
    * Renew your passenger vehicle registration
    * Request an attested driving record

Customers who visit the RMV online branch at can now renew or get duplicates of their driver's license, Mass ID and registration; conduct 90% of the paperwork for a new license or out-of-state license conversion; order a driving record, police crash report and FastLane Transponder; change an address, check a vehicle title, registration or license expiration date, sign up for organ donation, pay citations and cancel their license plates.

Through transportation reform promoted by the Patrick-Murray Administration, the RMV division has saved hundreds of thousands of dollars by expanding online services, consolidating RMV office space and using rent-free locations for new express branches.

MassDOT's RMV division serves more than 4.7 million licensed drivers and 5.8 million vehicle registrations.

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