Registrar Rachel Kaprielian announced the Registry of Motor Vehicles has doubled the work capacity at the Easthampton branch to better serve customers who are making the shift from the Hadley office which closed May 13. Kaprielian said many Pioneer Valley customers also have the option to go “online” instead of “in line” to get even quicker RMV service.
“We’ve added customer conveniences to make the experience as pleasant and efficient as possible,” said Registrar Kaprielian. “However, most RMV transactions can easily be performed on the Internet, so we are encouraging all of our customers to check-out the RMV’s “Express Lane” before you pay our branches a visit.”
RMV has deployed Hadley employees to Easthampton, added three new dual work stations and one registration station, and extended the public waiting area into the concourse of the Eastworks Building with benches and a new wait time viewing screen.
The RMV has also expanded the road test schedule at Easthampton from two days a week to every week day beginning June 1.
Visit RMV online to conduct business and view information on hours and door-to-door directions.