Registrar Rachel Kaprielian announced the Registry of Motor Vehicles has doubled the work capacity at the Easthampton branch to better serve customers who are making the shift from the Hadley office which closed May 13. Kaprielian said many Pioneer Valley customers also have the option to go “online” instead of “in line” to get even quicker RMV service.
“We’ve added customer conveniences to make the experience as pleasant and efficient as possible,” said Registrar Kaprielian. “However, most RMV transactions can easily be performed on the Internet, so we are encouraging all of our customers to check-out the RMV’s “Express Lane” before you pay our branches a visit.”
RMV has deployed Hadley employees to Easthampton, added three new dual work stations and one registration station, and extended the public waiting area into the concourse of the Eastworks Building with benches and a new wait time viewing screen.
The RMV has also expanded the road test schedule at Easthampton from two days a week to every week day beginning June 1.
Visit RMV online to conduct business and view information on hours and door-to-door directions.
Route 79/Braga Bridge Project Traffic Update posted on Oct 30
MassDOT will begin implementing traffic changes for the next stage of construction for the Route 79/Braga Bridge Project on Wednesday, November 12. The following changes will be implemented in a phased approach through the middle of December: Vehicles on Route 79/138 (Broadway) bound for Interstate …Continue Reading Route 79/Braga Bridge Project Traffic Update
RMV: Promise to Customers posted on Oct 28
Today, MassDOT Secretary & CEO Richard A. Davey and MassDOT Registrar of Motor Vehicles Celia J. Blue offered a 10 point promise to RMV customers. The reimagining effort comprises current, ongoing and future initiatives that the RMV has in development to better the Registry experience. …Continue Reading RMV: Promise to Customers
November E-ZPass Sign Up: Chelsea, Everett posted on Oct 28
MassDOT is encouraging motorists to join E-ZPass with All-Electronic Tolling now in place on the Tobin Bridge and expanding statewide within the next two years. The E-ZPass Street Team will be enrolling new customers in the E-ZPass throughout the Fall season. The E-ZPass Van schedule …Continue Reading November E-ZPass Sign Up: Chelsea, Everett