MassDOT today announced that motorists can now order crash reports online at the Registry of Motor Vehicle’s virtual branch. It is the 12th new customer online convenience launched by the RMV in the last two years. The result: a 36% increase in web transactions.
Registrar Rachel Kaprielian says RMV customers can now more quickly search for and copy crash reports often needed in vehicle insurance claims.
“Our latest web service speeds up the process,” said Kaprielian, "using new technology to deliver efficient government service and save customers time.”
The RMV maintains the state’s database of crash reports which are completed by law enforcement officers who may investigate a crash. Drivers involved in a crash are also required by law to complete an operator report on the circumstances of the crash and submit it to the RMV if property damages exceed $1,000 or there is personal injury.
The RMV receives requests for more than 3,000 crash reports per month by mail, often taking up to 3 weeks to certify and mail back to the customer. The new crash report web service will enable the RMV to process and deliver requests by e-mail within 24 hours at the same $20 per record cost.
Among the other online services added to the RMV website are license renewal, ID’s and registrations, ordering a Fast Lane transponder and driving record and searching for a title or lien. The RMV’s virtual branch now processes 1.8 million transactions a year.
Somerville-Boston: I-93 South Resurfacing Begins July 7th posted on Jul 7
MassDOT crews on Tuesday evening, July 7th, will begin overnight pavement milling and resurfacing work on I-93 South between Exit 30 (Route 38) in Somerville and a point south of Exit 26 (Leverett Circle) just north of the Zakim Bridge in Boston. The work will …Continue Reading Somerville-Boston: I-93 South Resurfacing Begins July 7th
I-95 Add-A-Lane Project Update posted on Jul 6
MassDOT’s I-95/Route 128 Add-a-Lane Project final phase continues to move forward during the month of July. Throughout the week of July 6, MassDOT contractor Barletta Heavy Division will continue construction operations with work performed during both the standard working hours of 7:00AM to 3:00PM and …Continue Reading I-95 Add-A-Lane Project Update
MassDOT: Prioritizing Capital Projects Recommendations posted on Jul 2
MassDOT Secretary and CEO Stephanie Pollack today announced the publication of new recommendations for the evaluation and prioritization of proposed capital projects. The recommendations have been submitted to MassDOT by an independent Project Selection Advisory Council, which has worked for 18 months to develop a …Continue Reading MassDOT: Prioritizing Capital Projects Recommendations