Post Content

Kaprielian 0008 MassDOT today announced that motorists can now order crash reports online at the Registry of Motor Vehicle’s virtual branch.  It is the 12th new customer online convenience launched by the RMV in the last two years.  The result: a 36% increase in web transactions.

Registrar Rachel Kaprielian says RMV customers can now more quickly search for and copy crash reports often needed in vehicle insurance claims. 

“Our latest web service speeds up the process,” said Kaprielian, "using new technology to deliver efficient government service and save customers time.”

The RMV maintains the state’s database of crash reports which are completed by law enforcement officers who may investigate a crash. Drivers involved in a crash are also required by law to complete an operator report on the circumstances of the crash and submit it to the RMV if property damages exceed $1,000 or there is personal injury.

The RMV receives requests for more than 3,000 crash reports per month by mail, often taking up to 3 weeks to certify and mail back to the customer. The new crash report web service will enable the RMV to process and deliver requests by e-mail within 24 hours at the same $20 per record cost.

Among the other online services added to the RMV website are license renewal, ID’s and registrations, ordering a Fast Lane transponder and driving record and searching for a title or lien. The RMV’s virtual branch now processes 1.8 million transactions a year.

Written By:

Recent Posts

I-495 Highway Safety Program Announced posted on Nov 20

I-495 Highway Safety Program Announced

MassDOT and the Massachusetts State Police announced the establishment of a new Highway Safety Corridor Program for I-495 through the towns of Chelmsford, Westford, Littleton, Boxborough, Bolton, and Berlin. The program posts public safety signs that read, “Highway Safety Corridor / Laws Strictly Enforced” at   …Continue Reading I-495 Highway Safety Program Announced

Robin Chase Appointed to MassDOT Board posted on Nov 19

Robin Chase Appointed to MassDOT Board

Governor Deval Patrick today appointed Robin Chase to the Massachusetts Department of Transportation (MassDOT) Board of Directors. Chase is the founder and former CEO of Zipcar, the largest car-sharing company in the world, Buzzcar, a car-sharing marketplace in France and GoLoco, an online ridesharing community.   …Continue Reading Robin Chase Appointed to MassDOT Board

McGrath Boulevard Project Working Group Meeting posted on Nov 18

McGrath Boulevard Project Working Group Meeting

MassDOT has assembled a working group for the McGrath Boulevard Project including residents, business owners and other local stakeholders. The purpose of the working group is to inform and advise MassDOT on important community issues affecting the development of a design for the McGrath Boulevard   …Continue Reading McGrath Boulevard Project Working Group Meeting