Post Content

Kaprielian 0008 MassDOT today announced that motorists can now order crash reports online at the Registry of Motor Vehicle’s virtual branch.  It is the 12th new customer online convenience launched by the RMV in the last two years.  The result: a 36% increase in web transactions.

Registrar Rachel Kaprielian says RMV customers can now more quickly search for and copy crash reports often needed in vehicle insurance claims. 

“Our latest web service speeds up the process,” said Kaprielian, "using new technology to deliver efficient government service and save customers time.”

The RMV maintains the state’s database of crash reports which are completed by law enforcement officers who may investigate a crash. Drivers involved in a crash are also required by law to complete an operator report on the circumstances of the crash and submit it to the RMV if property damages exceed $1,000 or there is personal injury.

The RMV receives requests for more than 3,000 crash reports per month by mail, often taking up to 3 weeks to certify and mail back to the customer. The new crash report web service will enable the RMV to process and deliver requests by e-mail within 24 hours at the same $20 per record cost.

Among the other online services added to the RMV website are license renewal, ID’s and registrations, ordering a Fast Lane transponder and driving record and searching for a title or lien. The RMV’s virtual branch now processes 1.8 million transactions a year.

Written By:

Recent Posts

South Coast Rail: Project of the Year Candidate posted on Oct 24

South Coast Rail: Project of the Year Candidate

The South Coast Rail project will be under consideration for the North American Project of the Year, specifically for job creation, at next week’s North American Strategic Infrastructure Leadership Forum in Washington, D.C.  The forum is hosted by the globally recognized firm CG/LA Infrastructure.  Aconex,   …Continue Reading South Coast Rail: Project of the Year Candidate

MBTA: Green Line Real-Time Tracking posted on Oct 23

MBTA: Green Line Real-Time Tracking

Today, the MBTA will begin providing real-time information on the Green Line for the first time in the line’s 117 year history. Real-time data on the location of Green Line trains will be fed to the dozens of MBTA real-time apps. This will mark the   …Continue Reading MBTA: Green Line Real-Time Tracking

RMV: Know Your Teen Driver Safety Facts posted on Oct 23

RMV: Know Your Teen Driver Safety Facts

The Registry of Motor Vehicles during National Teen Driver Safety Week reminds us that motor vehicle crashes are the #1 killer of teens. Parental involvement can help reverse that trend. Know the facts: 1. Parental Involvement Did you know? Parents who set, monitor, and enforce   …Continue Reading RMV: Know Your Teen Driver Safety Facts