Post Content

Kaprielian 0008 MassDOT today announced that motorists can now order crash reports online at the Registry of Motor Vehicle’s virtual branch.  It is the 12th new customer online convenience launched by the RMV in the last two years.  The result: a 36% increase in web transactions.

Registrar Rachel Kaprielian says RMV customers can now more quickly search for and copy crash reports often needed in vehicle insurance claims. 

“Our latest web service speeds up the process,” said Kaprielian, "using new technology to deliver efficient government service and save customers time.”

The RMV maintains the state’s database of crash reports which are completed by law enforcement officers who may investigate a crash. Drivers involved in a crash are also required by law to complete an operator report on the circumstances of the crash and submit it to the RMV if property damages exceed $1,000 or there is personal injury.

The RMV receives requests for more than 3,000 crash reports per month by mail, often taking up to 3 weeks to certify and mail back to the customer. The new crash report web service will enable the RMV to process and deliver requests by e-mail within 24 hours at the same $20 per record cost.

Among the other online services added to the RMV website are license renewal, ID’s and registrations, ordering a Fast Lane transponder and driving record and searching for a title or lien. The RMV’s virtual branch now processes 1.8 million transactions a year.

Written By:

Recent Posts

Fore River Bridge Project Milestone posted on Jul 29

Fore River Bridge Project Milestone

The Fore River Bridge Replacement Project in Quincy-Weymouth continues during the summer of 2014 with installation of the permanent bridge components along with a new milestone: arrival of the new bridge steel sections. The view above shows the progress made at the Quincy tower location.   …Continue Reading Fore River Bridge Project Milestone

Green Line Extension: Public Meeting July 31 posted on Jul 28

Green Line Extension: Public Meeting July 31

A City of Somerville and MBTA Green Line Extension Public Meeting regarding Medford Street Bridge construction has been scheduled for the following: Thursday, July 31, 6:00pm, Public Safety Building, 220 Washington Street, Somerville. Green Line Extension construction is underway and will involve periodic traffic impacts   …Continue Reading Green Line Extension: Public Meeting July 31

MBTA: New WiFi System Announced posted on Jul 24

MBTA: New WiFi System Announced

Under a new license agreement signed today by MBTA General Manager Beverly Scott, a state-of-the-art WiFi system will be installed throughout the MBTA’s sprawling network of fourteen Commuter Rail lines. At no cost to the MBTA or its customers, inMOTION Wireless, Inc. will build a   …Continue Reading MBTA: New WiFi System Announced