The Patrick-Murray Administration has introduced another online convenience that will make it easier for Massachusetts drivers to go online for MassDOT RMV services and avoid waiting in line at branches. Customers of www.mass.gov/rmv can now order a duplicate certificate of title as long as it does not list a lien holder.
“Every year, approximately 70,000 customers request a duplicate title,” said MassDOT Registrar Rachel Kaprielian. “This newest online feature means half of those requests can be processed online instead of coming into a branch or through the mail. That’s thousands of fewer customers a year in our 30 branches.”
Customers will find the service easy to use and a secure transaction, which can be paid for by credit card or electronic check. The title will be mailed to the vehicle owner’s address within two business days of being processed online. The transaction cannot be processed online if the certificate of title has not been issued, is revoked or suspended, has been junked, returned, a Memorandum Title has been issued, or a lienholder is listed on the RMV’s database.
Duplicate titles is just one of more than 18 new services added to the MassDOT RMV website in the last two years increasing customer transaction traffic by 40%. In addition to renewing a license or registration, customers can also complete all license paperwork online and make an appointment to complete the application in a branch as well as register to be an organ tissue donor, book a road test and sign up for a free reminder service.
Governor Patrick: Recommendation to Build MBTA Subway Cars in Massachusetts posted on Oct 21
Governor Deval Patrick today announced that the MBTA will present to the MassDOT Board of Directors the recommended company to manufacture and deliver 284 new subway cars for the Red and Orange Lines, replacing decades-old vehicles. Joined by MassDOT Secretary & CEO Richard A. Davey …Continue Reading Governor Patrick: Recommendation to Build MBTA Subway Cars in Massachusetts
Students Restore Historic Massachusetts Public Works Truck posted on Oct 21
A 1947 Ford dump truck with the proud historic logo “Massachusetts Department of Public Works” is now being restored by students at Bristol/Plymouth Regional Technical School in Taunton. MassDOT Secretary of Transportation Richard Davey visited the school to check on the students’ work and the …Continue Reading Students Restore Historic Massachusetts Public Works Truck
Celtics Forward Jared Sullinger Says: Sign Up for a Celtics Plate! posted on Oct 20
The Registry of Motor Vehicles’ new Boston Haymarket Center received a special visitor today: Boston Celtics forward Jared Sullinger. “Sully” joined Registrar Celia Blue to greet visitors, meet the staff, and encourage customers to sign up for the Boston Celtics Specialty License Plate. The Celtics …Continue Reading Celtics Forward Jared Sullinger Says: Sign Up for a Celtics Plate!