Post Content

Kaprielian  0008The Patrick-Murray Administration has introduced another online convenience that will make it easier for Massachusetts drivers to go online for MassDOT RMV services and avoid waiting in line at branches. Customers of www.mass.gov/rmv  can now order a duplicate certificate of title as long as it does not list a lien holder.

“Every year, approximately 70,000 customers request a duplicate title,” said MassDOT Registrar Rachel Kaprielian. “This newest online feature means half of those requests can be processed online instead of coming into a branch or through the mail. That’s thousands of fewer customers a year in our 30 branches.”

Customers will find the service easy to use and a secure transaction, which can be paid for by credit card or electronic check. The title will be mailed to the vehicle owner’s address within two business days of being processed online.  The transaction cannot be processed online if the certificate of title has not been issued, is revoked or suspended, has been junked, returned, a Memorandum Title has been issued, or a lienholder is listed on the RMV’s database.

Duplicate titles is just one of more than 18 new services added to the MassDOT RMV website in the last two years increasing customer transaction traffic by 40%. In addition to renewing a license or registration, customers can also complete all license paperwork online and make an appointment to complete the application in a branch as well as register to be an organ tissue donor, book a road test and sign up for a free reminder service.

Written By:

Recent Posts

Bay State Bike Week is Almost Here! posted on Apr 29

Bay State Bike Week is Almost Here!

What could be better than April breaking the 70 degree mark? The beginning of May, because we’re getting ready for Bay State Bike Week! Every May, Massachusetts residents and bike commuters come together to celebrate human-powered, two-wheeled transportation during Bay State Bike Week. This year,   …Continue Reading Bay State Bike Week is Almost Here!

Ashland: Governor Baker Reviews MBTA Infrastructure Investments Progress posted on Apr 28

Ashland: Governor Baker Reviews MBTA Infrastructure Investments Progress

Governor Charlie Baker today visited a Keolis work site in Ashland to review the progress on infrastructure upgrades the MBTA is making as part of a larger effort the MBTA, its Fiscal and Management Control Board (FMCB) and leadership are making to improve service, access,   …Continue Reading Ashland: Governor Baker Reviews MBTA Infrastructure Investments Progress

Walk & Bike to School Day May 4th! posted on Apr 28

Walk & Bike to School Day May 4th!

Students Across the Commonwealth Will Be Celebrating Massachusetts Walk and Bike To School Day on May 4th. Double knot those shoelaces, and pump up those tires as Massachusetts Walk and Bike to School day is fast approaching. This is the 7th consecutive year for the   …Continue Reading Walk & Bike to School Day May 4th!