Post Content

Kaprielian  0008The Patrick-Murray Administration has introduced another online convenience that will make it easier for Massachusetts drivers to go online for MassDOT RMV services and avoid waiting in line at branches. Customers of www.mass.gov/rmv  can now order a duplicate certificate of title as long as it does not list a lien holder.

“Every year, approximately 70,000 customers request a duplicate title,” said MassDOT Registrar Rachel Kaprielian. “This newest online feature means half of those requests can be processed online instead of coming into a branch or through the mail. That’s thousands of fewer customers a year in our 30 branches.”

Customers will find the service easy to use and a secure transaction, which can be paid for by credit card or electronic check. The title will be mailed to the vehicle owner’s address within two business days of being processed online.  The transaction cannot be processed online if the certificate of title has not been issued, is revoked or suspended, has been junked, returned, a Memorandum Title has been issued, or a lienholder is listed on the RMV’s database.

Duplicate titles is just one of more than 18 new services added to the MassDOT RMV website in the last two years increasing customer transaction traffic by 40%. In addition to renewing a license or registration, customers can also complete all license paperwork online and make an appointment to complete the application in a branch as well as register to be an organ tissue donor, book a road test and sign up for a free reminder service.

Written By:

Recent Posts

MassDOT Launches Two Improved Traffic Websites posted on Jul 1

MassDOT Launches Two Improved Traffic Websites

MassDOT today announced the relaunch of two improved live traffic websites to provide motorists with better access to real-time traffic information, including access to more than 350 live streaming traffic cameras across the Commonwealth. The enhancements are part of MassDOT’s effort to provide drivers with information   …Continue Reading MassDOT Launches Two Improved Traffic Websites

Fall River Milestone: New Route 79 Southbound Roadway Open posted on Jul 1

Fall River Milestone: New Route 79 Southbound Roadway Open

MassDOT contractors in Fall River have reached another milestone with the opening of the new Route 79 southbound roadway. The temporary off-ramp from Route 79 South to South Davol Street has been closed. Southbound traffic from Davol Street will continue to use South Davol Street   …Continue Reading Fall River Milestone: New Route 79 Southbound Roadway Open

Plan Ahead for July 4 Travel posted on Jun 29

Plan Ahead for July 4 Travel

MassDOT encourages the public to travel safely on the 4th of July holiday weekend, drive during lower volume times on major roadways, and use public transportation where possible. MassDOT suspends all construction work on major arterial roadways from 12 p.m., Friday, July 1, through the   …Continue Reading Plan Ahead for July 4 Travel