Post Content

Kaprielian  0008The Patrick-Murray Administration has introduced another online convenience that will make it easier for Massachusetts drivers to go online for MassDOT RMV services and avoid waiting in line at branches. Customers of www.mass.gov/rmv  can now order a duplicate certificate of title as long as it does not list a lien holder.

“Every year, approximately 70,000 customers request a duplicate title,” said MassDOT Registrar Rachel Kaprielian. “This newest online feature means half of those requests can be processed online instead of coming into a branch or through the mail. That’s thousands of fewer customers a year in our 30 branches.”

Customers will find the service easy to use and a secure transaction, which can be paid for by credit card or electronic check. The title will be mailed to the vehicle owner’s address within two business days of being processed online.  The transaction cannot be processed online if the certificate of title has not been issued, is revoked or suspended, has been junked, returned, a Memorandum Title has been issued, or a lienholder is listed on the RMV’s database.

Duplicate titles is just one of more than 18 new services added to the MassDOT RMV website in the last two years increasing customer transaction traffic by 40%. In addition to renewing a license or registration, customers can also complete all license paperwork online and make an appointment to complete the application in a branch as well as register to be an organ tissue donor, book a road test and sign up for a free reminder service.

Written By:

Recent Posts

MassDOT, MAPFRE Insurance: July 4th – Summer Driving Safety Tips posted on Jun 26

MassDOT, MAPFRE Insurance: July 4th - Summer Driving Safety Tips

Did you know that on July 4th, 1776, the historical day of the signing of the Declaration of Independence, only 2.5 million people were living in the newly formed nation? According to the Census Bureau presently over 325 million Americans now reside in the United   …Continue Reading MassDOT, MAPFRE Insurance: July 4th – Summer Driving Safety Tips

Commonwealth Avenue Bridge Replacement Project Public Meetings posted on Jun 23

Commonwealth Avenue Bridge Replacement Project Public Meetings

MassDOT is hosting two pre-construction Public Meetings for the Commonwealth Ave Bridge Replacement Project as follows: Tuesday, July 11, 6:30 PM, Boston University College of General Studies, Jacob Sleeper Auditorium (Lower Level, Room 129), 871 Commonwealth Avenue, Boston Thursday, July 13, 6:30 PM, Newton Free   …Continue Reading Commonwealth Avenue Bridge Replacement Project Public Meetings

MassDOT Launches Statewide Bicycle and Pedestrian Safety Campaign: “Scan the Street” posted on Jun 23

MassDOT Launches Statewide Bicycle and Pedestrian Safety Campaign: "Scan the Street"

With the number of motor vehicle crashes involving pedestrians and cyclists on the rise, MassDOT is launching a campaign to promote pedestrian and bicycle safety. The goals of the campaign are to encourage Massachusetts residents to “be aware” of others on the road and, ultimately, change people’s   …Continue Reading MassDOT Launches Statewide Bicycle and Pedestrian Safety Campaign: “Scan the Street”