The Patrick-Murray Administration has introduced another online convenience that will make it easier for Massachusetts drivers to go online for MassDOT RMV services and avoid waiting in line at branches. Customers of www.mass.gov/rmv can now order a duplicate certificate of title as long as it does not list a lien holder.
“Every year, approximately 70,000 customers request a duplicate title,” said MassDOT Registrar Rachel Kaprielian. “This newest online feature means half of those requests can be processed online instead of coming into a branch or through the mail. That’s thousands of fewer customers a year in our 30 branches.”
Customers will find the service easy to use and a secure transaction, which can be paid for by credit card or electronic check. The title will be mailed to the vehicle owner’s address within two business days of being processed online. The transaction cannot be processed online if the certificate of title has not been issued, is revoked or suspended, has been junked, returned, a Memorandum Title has been issued, or a lienholder is listed on the RMV’s database.
Duplicate titles is just one of more than 18 new services added to the MassDOT RMV website in the last two years increasing customer transaction traffic by 40%. In addition to renewing a license or registration, customers can also complete all license paperwork online and make an appointment to complete the application in a branch as well as register to be an organ tissue donor, book a road test and sign up for a free reminder service.
Boston: Plan Ahead for I-90 Lane Restrictions posted on Jul 23
MassDOT on Sunday, July 27 at 9:00pm will begin work to improve the median and Commonwealth Avenue Bridge substructure on Interstate 90 in Boston. Beginning Sunday night at 9:00pm and lasting for approximately six months, the left lanes in both Eastbound and Westbound directions on …Continue Reading Boston: Plan Ahead for I-90 Lane Restrictions
Methuen Rotary Project: Travel Impacts posted on Jul 22
MassDOT has scheduled upcoming lane closures as part of the Methuen Rotary Reconstruction Project. Beginning on Monday, July 28, 2014 until further notice, the I-93 breakdown lane will be closed from Exit 46 – Routes 110/113 to Exit 47 – Pelham St. on I-93 Northbound …Continue Reading Methuen Rotary Project: Travel Impacts
Tobin Bridge: All-Electronic Tolling Begins Monday, July 21 posted on Jul 18
Effective Monday, July 21, prior to the morning commute, tolling on the Tobin Bridge will convert to the all-electronic format. The new toll system will eliminate the need for customers to pay the toll in cash. The system is equipped to read E-ZPass transponders for …Continue Reading Tobin Bridge: All-Electronic Tolling Begins Monday, July 21