Post Content

Kaprielian  0008The Patrick-Murray Administration has introduced another online convenience that will make it easier for Massachusetts drivers to go online for MassDOT RMV services and avoid waiting in line at branches. Customers of www.mass.gov/rmv  can now order a duplicate certificate of title as long as it does not list a lien holder.

“Every year, approximately 70,000 customers request a duplicate title,” said MassDOT Registrar Rachel Kaprielian. “This newest online feature means half of those requests can be processed online instead of coming into a branch or through the mail. That’s thousands of fewer customers a year in our 30 branches.”

Customers will find the service easy to use and a secure transaction, which can be paid for by credit card or electronic check. The title will be mailed to the vehicle owner’s address within two business days of being processed online.  The transaction cannot be processed online if the certificate of title has not been issued, is revoked or suspended, has been junked, returned, a Memorandum Title has been issued, or a lienholder is listed on the RMV’s database.

Duplicate titles is just one of more than 18 new services added to the MassDOT RMV website in the last two years increasing customer transaction traffic by 40%. In addition to renewing a license or registration, customers can also complete all license paperwork online and make an appointment to complete the application in a branch as well as register to be an organ tissue donor, book a road test and sign up for a free reminder service.

Written By:

Recent Posts

I-90 Pru Tunnel Work Scheduled: April 26-27 posted on Apr 22

I-90 Pru Tunnel Work Scheduled: April 26-27

Today, the Massachusetts Convention Center Authority (MCCA) and MassDOT announced the fourth and final weekend of lane restrictions on the Massachusetts Turnpike associated with the removal of the I-90 Prudential Tunnel ceiling in Boston.  Due to the faster-than-anticipated progress on the ceiling removal, the fourth   …Continue Reading I-90 Pru Tunnel Work Scheduled: April 26-27

Fall River: Route 79/Braga Bridge Project Demolition posted on Apr 22

Fall River: Route 79/Braga Bridge Project Demolition

MassDOT contractors beginning today as part of the Route 79/Braga Bridge Improvements Project will remove the portion of the elevated Route 79 over the intersection of Anawan Street/Pocasset Street and Davol Street. The work will take place today, Tuesday, April 22 through Friday, April 25.   …Continue Reading Fall River: Route 79/Braga Bridge Project Demolition

Green Line Extension: Medford Detour posted on Apr 21

Green Line Extension: Medford Detour

The Green Line Extension team would like to inform you of upcoming Phase 1 project work on Harvard Street in Medford. On the weekend of April 26th, it will be necessary for the GLX Phase 1 Contractor, Barletta Heavy Division, Inc., to close Harvard Street   …Continue Reading Green Line Extension: Medford Detour